View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ
View Formilla profile
Chatbot Live Chat Managed Live Chat
Multi Language Lead Generation

OpenWidget versus Formilla


Compare Features, Integrations, Plugins, and Prices

OpenWidget Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17.49 p/m
Free Plan: Available
Free Trial: 15 days

OpenWidget Details

Owned by
[LiveChat, Inc.](/provider/livechat/)
Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

OpenWidget Notable Customers

Printawave

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

Agent Platform

OpenWidget

Formilla

Android

Email Inbox

iOS

MacOS

Website Dashboard

Windows

Agent Tools

OpenWidget

Formilla

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

File Sharing

Visitor Information

Visitor Page Tracking

Pre-chat Options

OpenWidget

Formilla

Automated Custom Greeting

Email Capture

Operation Hours Schedule

Pre Chat Form

Product Cards

Triggers

OpenWidget Channels

Formilla Channels

Channels

OpenWidget

Formilla

Email

Website Chatwidget

Customization

OpenWidget

Formilla

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Light and Dark Themes

Remove -Powered by-

Widget CSS Editing

Widget Position

OpenWidget Integrations

Formilla Integrations

Integrations

OpenWidget

Formilla

Zapier

Plugins

OpenWidget

Formilla

BigCommerce

Joomla

OpenCart

Shopify

Weebly

Wix

WordPress

Comparisons