View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ
View Drift profile
Chatbot Conversational AI Live Chat
Meeting Scheduling

OpenWidget versus Drift


Compare Features, Integrations, Plugins, and Prices

OpenWidget Pricing Model

  • Feature Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

Drift Pricing Model

  • Feature Based
Starts from: $2500 p/m
Free Plan: Available
Free Trial: Unknown

OpenWidget Details

Owned by
[LiveChat Inc.](/provider/livechat/)
Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Drift Details

Owned by
Drift
Year founded
2015
HQ Location
Boston MA, United States
Website
drift.com
LinkedIn
Twitter

OpenWidget Notable Customers

Printawave

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

What is Drift?


Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget, but offers full sales, marketing, and support suites tailored to the specific needs of different types of customers.

Drift has many large customers, but does its best to support smaller companies by allowing startups to go through a vetting process for reduced prices.

OpenWidget Agent Platform

Drift Agent Platform

Agent Platform

OpenWidget

Drift

Android

Email Inbox

iOS

Web App

Agent Tools

OpenWidget

Drift

Canned Replies

Customer Satisfaction Survey

File Sharing

Internal Notes

Meeting Scheduling

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

OpenWidget

Drift

Custom Greeting

Email Capture

Message Routing

Product Cards

Widget Customization

OpenWidget

Drift

Branding

Colors

Display Name and Title

Icon

Light and Dark Theme

Position

Integrations

OpenWidget

Drift

Front

Hubspot

Microsoft Dynamics 365

Okta

Salesforce

Slack

Zapier

Zendesk

OpenWidget Connectivity

Drift Connectivity

Connectivity

OpenWidget

Drift

Email

Website

Zoom

Comparisons