View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ
View Drift profile
Chatbot Conversational AI Live Chat
Meeting Scheduling A/B Testing Integrations

OpenWidget versus Drift


Compare Features, Integrations, Plugins, and Prices

OpenWidget Pricing Model

  • Feature Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

Drift Pricing Model

  • Feature Based
Starts from: $2500 p/m
Free Plan:Not Available
Free Trial: Unknown

OpenWidget Details

Owned by
[LiveChat, Inc.](/provider/livechat/)
Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Drift Details

Owned by
Drift
Year founded
2015
HQ Location
Boston MA, United States
Website
drift.com
LinkedIn
Twitter

OpenWidget Notable Customers

Printawave

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

What is Drift?


Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.

Agent Platform

OpenWidget

Drift

Android

Email Inbox

iOS

MacOS

Website Dashboard

Windows

Agent Tools

OpenWidget

Drift

Canned Replies

Chat Rating

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Meeting Scheduling

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

OpenWidget

Drift

Canned Replies

Custom Greeting

Email Capture

Instant Replies

Message Routing

Product Cards

Channels

OpenWidget

Drift

Email

Website Chatwidget

Zoom

Customization

OpenWidget

Drift

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Light and Dark Themes

Widget Position

Integrations

OpenWidget

Drift

Clearbit

Feederloop

Front

Front

Google Meet

Google Sheets

Hubspot

Marketo

Microsoft Dynamics 365

Microsoft Teams

Okta

Salesforce

Slack

Webhooks

Zapier

Zendesk

Zoom

Comparisons