View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ
View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration

OpenWidget versus Chatra


Compare Features, Integrations, Plugins, and Prices

OpenWidget Pricing Model

  • Feature Based
  • Seat Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

Chatra Pricing Model

  • Feature Based
  • Seat Based
Starts from: $21 p/m
Free Plan: Available
Free Trial: 10 days

OpenWidget Details

Owned by
[LiveChat, Inc.](/provider/livechat/)
Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

OpenWidget Notable Customers

Printawave

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.

Agent Platform

OpenWidget

Chatra

Android

Email Inbox

iOS

MacOS

Website Dashboard

Windows

Agent Tools

OpenWidget

Chatra

AI Assisted Flow

Canned Replies

Chat Status

Chat Transcripts

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

OpenWidget

Chatra

Automated Custom Greeting

Email Capture

Offline Form

Operation Hours Schedule

Pre Chat Form

Product Cards

Triggers

Channels

OpenWidget

Chatra

Email

Facebook Messenger

Instagram

Website Chatwidget

Customization

OpenWidget

Chatra

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Widget Position

Widget Size and Shape

Integrations

OpenWidget

Chatra

Feederloop

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

OpenWidget

Chatra

BigCommerce

Ecwid

Shopify

WooCommerce

WordPress

Comparisons