View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ
View Chaport profile
Chatbot Live Chat
Omnichannel Team Inbox Visitor Monitoring

OpenWidget versus Chaport


Compare Features, Integrations, Plugins, and Prices

OpenWidget Pricing Model

  • Agent Based
  • Feature Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

Chaport Pricing Model

  • Agent Based
  • Feature Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

OpenWidget Details

Owned by
[LiveChat, Inc.](/provider/livechat/)
Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Chaport Details

Owned by
Chaport
Year founded
2014
HQ Location
Alhambra CA, United States
LinkedIn
Twitter

OpenWidget Notable Customers

Printawave

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

What is Chaport?


Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.

The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

Agent Platform

OpenWidget

Chaport

Android

Email Inbox

iOS

MacOS

Website Dashboard

Windows

Agent Tools

OpenWidget

Chaport

Audio Notifications

Canned Replies

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Notes

Notifications Audio

Notifications Visual

Search

Visitor Ban

Visitor Typing Preview

Visual Notifications

Pre-chat Options

OpenWidget

Chaport

Custom Greeting

Email Capture

Knowledgebase

Offline Form

Operation Hours Schedule

Pre Chat Form

Product Cards

Channels

OpenWidget

Chaport

Email

Facebook Messenger

Telegram

Viber

VK

Website Chatwidget

Customization

OpenWidget

Chaport

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Widget Position

OpenWidget Integrations

Chaport Integrations

Integrations

OpenWidget

Chaport

Zapier

Plugins

OpenWidget

Chaport

Bubble

Ecwid

Jimdo

Joomla

Shopify

WordPress

Comparisons