View Olark profile
Chatbot Live Chat
Lead Generation Accessibility Live Translation
View Talkative profile
Call Center Chatbot Engagement Widget
Live Chat Co-browsing Omnichannel

Olark versus Talkative


Compare Features, Integrations, Plugins, and Prices

Olark Pricing Model

  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Talkative Pricing Model

  • Feature Based
  • Seat Based
Starts from: $229 p/m
Free Plan:Not Available
Free Trial: 14 days

Olark Details

Owned by
Olark
Year founded
2008
HQ Location
Ann Arbor MI, United States
Website
olark.com
LinkedIn
Twitter

Talkative Details

Owned by
Talkative
Year founded
2016
HQ Location
Newport, United Kingdom
LinkedIn
Twitter

Olark Notable Customers

Lush Cosmetics
Pfizer
Yoga Ed

Talkative Notable Customers

Bravissimo, the MDU
ICX

What is Olark?


Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.

Olark is committed to developing accessible software and is actively testing improvements in assistive technologies. It’s awesome to see a provider care about this often-overlooked aspect of customer service.

Besides live chat, Olark also markets as a customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.

To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.

What is Talkative?


Talkative is more than just a chat widget. The platform offers full remote-support availability. Ideal if you’re in the application business and need to take a look at specific settings or uncover more details on your customer.

The integration with Mitel is unique and caters to a group of companies that already have voice services.

Olark Agent Platform

Talkative Agent Platform

Agent Platform

Olark

Talkative

Android

iOS

Website Dashboard

Agent Tools

Olark

Talkative

Canned Replies

Channel Switching

Chat History

Chat Status

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Mark as Spam

Meeting Scheduling

Message Filter

Notifications Audio

Notifications Visual

Real Time Translation

Screen Sharing

Search

Tags

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Olark

Talkative

Agent Status

Automated Custom Greeting

Callback Request

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

Message Routing

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Olark

Talkative

Email

Facebook Messenger

Google Business Messages

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

Olark

Talkative

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Real Time Customization

Remove -Powered by-

Widget Behaviour

Widget Position

Widget Size and Shape

Integrations

Olark

Talkative

Calendly

Dialogflow

Google Meet

GPT

Help Scout

Hubspot

Mailchimp

Microsoft Teams

Salesforce

Slack

Webhooks

Zapier

Zendesk

Zoom

Plugins

Olark

Talkative

BigCommerce

Drupal

Magento

Squarespace

Webflow

WooCommerce

WordPress

Comparisons