View Olark profile
Chatbot Live Chat
Lead Generation Accessibility Live Translation
View Feederloop profile
Audio Chat Video Chat
Screen Sharing Co-browsing Session Replay

Olark versus Feederloop


Compare Features, Integrations, Plugins, and Prices

Olark Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Feederloop Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $20 p/m
Free Plan:Not Available
Free Trial: 14 days

Olark Details

Owned by
Olark
Year founded
2008
HQ Location
Ann Arbor MI, United States
Website
olark.com
LinkedIn
Twitter

Feederloop Details

Owned by
Feederloop
Year founded
2021
HQ Location
South Africa
LinkedIn
Twitter

Olark Notable Customers

Lush Cosmetics
Pfizer
Yoga Ed

Feederloop Notable Customers

24ins
Crelate
MozoApp

What is Olark?


Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.

Olark is committed to developing accessible software and is actively testing improvements in assistive technologies. It’s awesome to see a provider care about this often-overlooked aspect of customer service.

Besides live chat, Olark also markets as a customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.

To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.

What is Feederloop?


The Feederloop chat widget provides seamless video, audio, and screen-sharing calls straight from your website.

Feederloop was founded in 2021 with the goal of going beyond traditional text-based chat widgets by providing a complete audio/visual call experience while keeping customers engaged on your website.

Feederloop provides a rich feature set including:

  • Audio or video chat.
  • In-call or anonymous screen sharing.
  • Intelligent call routing to agents and teams.
  • Customers can leave voice messages when agents are unavailable.
  • Replays allow your team to watch screen share sessions retroactively.
  • It can be used as a stand-alone widget or integrated with other live chat software like Intercom, JivoChat, and Twak.to (more app store integrations coming soon).

Feederloop shines in customer support, onboarding, and sales by creating a seamless real-time audio/visual communication channel between companies and their customers.

Olark Agent Platform

Feederloop Agent Platform

Agent Platform

Olark

Feederloop

Website Dashboard

Agent Tools

Olark

Feederloop

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Mark as Spam

Notifications Audio

Notifications Visual

Screen Sharing

Search

Tags

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Olark

Feederloop

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Offline Form

Pre Chat Form

Triggers

Feederloop Channels

Channels

Olark

Feederloop

Email

Website Chatwidget

Customization

Olark

Feederloop

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Widget Position

Widget Size and Shape

Integrations

Olark

Feederloop

Calendly

Chatra

Dashly

Drift

Google Meet

Help Scout

Hubspot

Intercom

JivoChat

Live Agent

LiveChat

Mailchimp

Salesforce

Slack

Tawk.to

Webhooks

Zapier

Zendesk

Zoho

Zoom

Plugins

Olark

Feederloop

BigCommerce

Drupal

Magento

Squarespace

Webflow

WooCommerce

WordPress

Comparisons