View Olark profile
Chatbot Live Chat
Lead Generation Accessibility Live Translation
View Feederloop profile
Audio Chat Video Chat
Screen Sharing Co-browsing Session Replay

Olark versus Feederloop


Compare Features, Integrations, Plugins, and Prices

Olark Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Feederloop Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $20 p/m
Free Plan: Available
Free Trial: 14 days

Olark Details

Owned by
Olark
Year founded
2008
HQ Location
Ann Arbor MI, United States
Website
olark.com
LinkedIn
Twitter

Feederloop Details

Owned by
Feederloop
Year founded
2021
HQ Location
South Africa
LinkedIn
Twitter

Olark Notable Customers

Lush Cosmetics
Pfizer
Yoga Ed

Feederloop Notable Customers


MozoApp, 24ins
Crelate

What is Olark?


Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.

Olark is committed to developing accessible software and is actively testing improvements of assistive technologies. It’s awesome to see a provider care about this often overlooked aspect of customer service.

Besides live chat, Olark also markets as customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.

To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.

Olark offers a free plan that offers little features and is limited to a single seat and 20 chats per month, which will not be sufficient for most use cases.

Their paid plans start at $29 per month per seat. Free trials are available. Unfortunately, credit card information is required for the trial and you will be billed automatically if you don’t cancel the trial in time.

As a customer-focused company, Olark may want to consider offering a no-credit-card-required trial so potential customers are more likely to fully experience all their features.

Additional subscriptions are available for “Powerups” like co-browsing, live chat translation, and visitor insights.

What is Feederloop?


Olark Agent Platform

Feederloop Agent Platform

Agent Platform

Olark

Feederloop

Web App

Agent Tools

Olark

Feederloop

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Mark as Spam

Notifications Audio

Notifications Visual

Screen Sharing

Search

Tags

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Olark

Feederloop

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Offline Ticket Form

Pre Chat Form / Lead Generation

Triggers

Olark Channels

Feederloop Channels

Channels

Olark

Feederloop

Email

Website

Customization

Olark

Feederloop

Avatar

Branding

Chatbox Size

Colors

Display Name and Title

Light and Dark Theme

Notification Settings

Position

Profile Picture

White label

Widget Size and Shape

Integrations

Olark

Feederloop

Calendly

Chatra

Dashly

Drift

Google Meet

Help Scout

Hubspot

Intercom

JivoChat

Live Agent

LiveChat

Mailchimp

Salesforce

Slack

Tawk.to

Webhooks

Zapier

Zendesk

Zoho

Zoom

Plugins

Olark

Feederloop

BigCommerce

Drupal

Magento

Squarespace

Webflow

WooCommerce

Wordpress

Comparisons