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Chatbot Live Chat
Lead Generation Accessibility Live Translation
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Live Chat
Lead Generation Slack

Olark versus Chatlio


Compare Features, Integrations, Plugins, and Prices

Olark Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Chatlio Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 30 days

Olark Details

Owned by
Olark
Year founded
2008
HQ Location
Ann Arbor MI, United States
Website
olark.com
LinkedIn
Twitter

Chatlio Details

Owned by
Chatlio
Year founded
2014
HQ Location
Seattle WA, United States
LinkedIn
Twitter

Olark Notable Customers

Lush Cosmetics
Pfizer
Yoga Ed

Chatlio Notable Customers


What is Olark?


Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.

Olark is committed to developing accessible software and is actively testing improvements in assistive technologies. It’s awesome to see a provider care about this often-overlooked aspect of customer service.

Besides live chat, Olark also markets as a customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.

To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.

Olark Pricing details

What is Chatlio?


Chatlio is a chat service that allows agents to chat from Slack directly.

Chatlio jumps into a market of itself, with the raging ChatOps and general popularity of Slack, this tightly integrated chat service offers a great deal to the Slack enthusiasts out there!

If you want to know more about Chatlio compared to other Slack chat providers, we wrote an article about the best Slack Live Chat Providers in 2023.

Chatlio Pricing details

Olark Agent Platform

Chatlio Agent Platform

Agent Platform

Olark

Chatlio

Slack

Website Dashboard

Agent Tools

Olark

Chatlio

Canned Replies

Channel Switching

Chat History

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Survey

File Sharing

Geo Tracking

Internal Notes

Keyboard Shortcuts

Mark as Spam

Notifications Audio

Notifications Visual

Screenshots

Search

Tags

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Olark

Chatlio

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Offline Form

Pre Chat Form

Triggers

Chatlio Channels

Channels

Olark

Chatlio

Email

Website Chatwidget

Customization

Olark

Chatlio

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Widget Behaviour

Widget CSS Editing

Widget Position

Widget Size and Shape

Integrations

Olark

Chatlio

Calendly

Google Meet

Help Scout

Hubspot

Mailchimp

Salesforce

Slack

Webhooks

Zapier

Zendesk

Zoom

Plugins

Olark

Chatlio

BigCommerce

Drupal

Magento

Shopify

Squarespace

Webflow

WooCommerce

WordPress

Pricing information

Prices of Olark and Chatlio
Prices OlarkPayment modelPrices Chatlio
  • $29/agent/month
  • $23/agent/month with a 1 year contract paid up-front and
  • $19/agent/month with a 2 year contract paid up front
Price per AgentThe $29/month plan has a limit of 2 agents, all other plans have no limits on the amount of agents
Monthly platform Fee
  • $29 Starter (2 agents, 200 conversations)
  • $49 Basic (1000 conversations)
  • $99 Pro (3000 conversations, 2 widgets)
  • $199 Business (5000 conversations, 5 widgets)
Other costs

Comparisons