View Olark profile
Chatbot Live Chat
Lead Generation Accessibility Live Translation
View Boei profile
Engagement Widget Live Chat
Lead Generation Contact Form

Olark versus Boei


Compare Features, Integrations, Plugins, and Prices

Olark Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
  • Visitor Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Boei Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
  • Visitor Based
Starts from: $20 p/m
Free Plan: Available
Free Trial: 14 days

Olark Details

Owned by
Olark
Year founded
2008
HQ Location
Ann Arbor MI, United States
Website
olark.com
LinkedIn
Twitter

Boei Details

Owned by
Boei
Year founded
2020
HQ Location
Utrecht, Netherlands
Website
boei.help
LinkedIn

Olark Notable Customers

Lush Cosmetics
Pfizer
Yoga Ed

Boei Notable Customers

Evybuy
Moda Claus
Productlift

What is Olark?


Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.

Olark is committed to developing accessible software and is actively testing improvements of assistive technologies. It’s awesome to see a provider care about this often overlooked aspect of customer service.

Besides live chat, Olark also markets as customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.

To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.

Olark offers a free plan that offers little features and is limited to a single seat and 20 chats per month, which will not be sufficient for most use cases.

Their paid plans start at $29 per month per seat. Free trials are available. Unfortunately, credit card information is required for the trial and you will be billed automatically if you don’t cancel the trial in time.

As a customer-focused company, Olark may want to consider offering a no-credit-card-required trial so potential customers are more likely to fully experience all their features.

Additional subscriptions are available for “Powerups” like co-browsing, live chat translation, and visitor insights.

What is Boei?


Boei is a Dutch one man company founded in 2021. Their main focus is turning website visitors into leads. When someone makes contact through Boei they automatically become a lead. Leads can then be ansewered in another app or in the official apps (e.g. WhatsApp).

Boei aims to serve as the frontend for customers to contact you, offering many integrations and plugins with that specific goal in mind. You can communicate through other platforms from a single button on your website.

Boei has a free plan for two communication channels on your website, limited to 50 conversations per month for 1 agent. Their paid plans start at $8 per month with Essentials, which includes all their communication channels, and is limited to 1000 conversations per month for 1 agent.

  • Pro starts at $20 per month.

  • Agency starts at $75 per month.

  • All plans have a 14 day free trial.

Olark Agent Platform

Boei Agent Platform

Agent Platform

Olark

Boei

Web App

Agent Tools

Olark

Boei

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Mark as Spam

Notifications Audio

Notifications Visual

Search

Tags

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Olark

Boei

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

Offline Ticket Form

Pre Chat Form / Lead Generation

Scheduled Hours

Triggers

Olark Supported File Types

Boei Supported File Types

Supported File Types

Olark

Boei

.gif

.jpg

.pdf

.png

.txt

Widget Customization

Olark

Boei

Avatar

Branding

Chatbox Size

Colors

Display Name and Title

Icon

Light and Dark Theme

Notification Settings

Position

Profile Picture

Tagline

User Migrate to Mobile (QR)

White label

Widget Size and Shape

Integrations

Olark

Boei

Botstar

Calendly

Continually

Crisp

Drift

Froged

Google Meet

Help Scout

Hubspot

Intercom

JivoChat

Live Agent

Mailchimp

Queriobot

Salesforce

Slack

Tawk.to

Webhooks

Zapier

Zendesk

Zoom

Plugins

Olark

Boei

BigCommerce

Cardd

Drupal

Ghost

Jimdo

Magento

Shopify

Squarespace

Webflow

Wix

WooCommerce

Wordpress

Connectivity

Olark

Boei

Discord

Email

Facebook Messenger

Instagram

Line

Signal

Skype

Slack

Snapchat

Telegram

Text Messaging (SMS)

Twitter

Viber

Website

Wechat

Whatsapp