View MisterChat profile
Call Center Live Chat Managed Live Chat
Live Chat Lead Generation Omnichannel
View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management

MisterChat versus Gorgias


Compare Features, Integrations, Plugins, and Prices

MisterChat Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $3.99 p/m
Free Plan:Not Available
Free Trial: 14 days

Gorgias Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

MisterChat Details

Owned by
MisterChat BV
Year founded
2020
HQ Location
Rotterdam, Netherlands
Twitter

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

What is MisterChat?


MisterChat is a Dutch Managed live chat provider. They believe customers want instant and direct communication and see themselves as the answer for busy entrepreneurs. MisterChat allows business to outsource their live chat and give their customers the ultimate experience.

MisterChat specializes in the Dutch market but also offers English services. Their multilingual chat masters provide around-the-clock customer service. MisterChat focuses on real human connections to improve support.

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.

MisterChat Agent Platform

Gorgias Agent Platform

Agent Platform

MisterChat

Gorgias

Android

iOS

Website Dashboard

Agent Tools

MisterChat

Gorgias

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Status

Chat Transcripts

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Knowledgebase

Internal Notes

Mark as Spam

Notifications Audio

Notifications Visual

Order Tracking

Search

Tags

Ticketing

Visitor Ban

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

MisterChat

Gorgias

Agent Status

Automated Custom Greeting

Canned Replies

Email Capture

FAQ

Message Routing

Offline Form

Product Cards

Quick Replies

Triggers

Channels

MisterChat

Gorgias

Email

Facebook Messenger

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

MisterChat

Gorgias

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Fonts

Visitor Receive Chat Transcript

Widget Behaviour

Widget CSS Editing

Widget Position

Integrations

MisterChat

Gorgias

Ada

Hubspot

Klaviyo

Microsoft Dynamics 365

Pipedrive

Postscript

Recharge

Salesforce

Yotpo

Zapier

Zendesk

Zoho

Plugins

MisterChat

Gorgias

BigCommerce

Facebook Marketplace

Lightspeed

Magento

Shopify

WordPress

Comparisons