View melibo profile
Chatbot Conversational AI Live Chat
Omnichannel Intuitive Chatbot Builder Automated Chatbot Training
View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ

melibo versus OpenWidget


Compare Features, Integrations, Plugins, and Prices

melibo Pricing Model

  • Feature Based
  • Seat Based
Starts from: $60 p/m
Free Plan:Not Available
Free Trial: 30 days

OpenWidget Pricing Model

  • Feature Based
  • Seat Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

melibo Details

Owned by
MakeIT Consulting GmbH & Co. KG
Year founded
2021
HQ Location
Frankfurt am Main, Germany
Website
melibo.de

OpenWidget Details

Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

OpenWidget Notable Customers

Printawave

What is melibo?


The German chatbot company melibo combines live chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your agents can focus on more critical and complex inquiries.

melibo’s primary focus still seems to be on the German market but they are shifting to a more international approach with the addition of an English version of their website. The chatbot’s learning can be done in multiple languages through DeepL Translator. The chatbot on their website only speaks German, though. 750

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

melibo Agent Platform

OpenWidget Agent Platform

Agent Platform

melibo

OpenWidget

Email Inbox

Linux

MacOS

Windows

Agent Tools

melibo

OpenWidget

AI Assisted Flow

Canned Replies

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Scheduling

File Sharing

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

melibo

OpenWidget

Canned Replies

Email Capture

FAQ

Operation Hours Schedule

Product Cards

melibo Channels

OpenWidget Channels

Channels

melibo

OpenWidget

Email

Website Chatwidget

Customization

melibo

OpenWidget

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Light and Dark Themes

Remove -Powered by-

Tagline / Description

Widget Position

Widget Size and Shape

melibo Integrations

OpenWidget Integrations

Integrations

melibo

OpenWidget

Hubspot

Pipedrive

Zendesk

Plugins

melibo

OpenWidget

Magento

Shopify

Webflow

Wix

WooCommerce

WordPress

Comparisons