View melibo profile
Chatbot Live Chat
Omnichannel Intuitive Chatbot Builder Automated Chatbot Training
View LiveChat profile
Live Chat
Live Chat

melibo versus LiveChat


Compare Features, Integrations, Plugins, and Prices

melibo Pricing Model

  • Feature Based
  • Seat Based
Starts from: $60 p/m
Free Plan:Not Available
Free Trial: 30 days

LiveChat Pricing Model

  • Feature Based
  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

melibo Details

Owned by
MakeIT Consulting GmbH & Co. KG
Year founded
2021
HQ Location
Frankfurt am Main, Germany
Website
melibo.de

LiveChat Details

Owned by
LiveChat
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

What is melibo?


melibo combines Live Chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your Live Agents can focus on the really important inquiries.

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites.

As one of the largest providers they offer a large number of app integrations and customization possibilties, ranging from CRM to e-commerce and help-desk software.

Their cheapest plan starts at $16 per month for one agent. A lot of features, analytics, and plugins are paid options or only available in their more expensive plans. They don’t offer a free plan. However, a 14 days free trial is available.

LiveChat has a substantial customer base consisting of over 35,000 companies worldwide. Among their customers are titans of industry like Adobe, Atlassian, PayPal, and Unilever.

melibo Agent Platform

LiveChat Agent Platform

Agent Platform

melibo

LiveChat

Linux

MacOS

Web App

Windows

Agent Tools

melibo

LiveChat

AI Assisted Flow

Canned Replies

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Scheduling

File Sharing

Visitor Page Tracking

Visitor Typing Preview

melibo Pre-chat Options

LiveChat Pre-chat Options

Pre-chat Options

melibo

LiveChat

Canned Replies

FAQ

Scheduled Hours

melibo Supported File Types

LiveChat Supported File Types

Supported File Types

melibo

LiveChat

.jpg

.pdf

.png

.webp

Widget Customization

melibo

LiveChat

Avatar

Branding

Colors

Display Name and Title

Icon

Position

Tagline

White label

Widget Size and Shape

Plugins

melibo

LiveChat

Magento

Shopify

Webflow

Wix

WooCommerce

Wordpress

Connectivity

melibo

LiveChat

Apple Business Chat

Email

Facebook Messenger

Text Messaging (SMS)

Website

Whatsapp

Comparisons