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Chatbot Live Chat
Omnichannel Intuitive Chatbot Builder Automated Chatbot Training
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Call Center Live Chat Video Chat
Omnichannel CRM Multi Language

melibo versus Live Agent


Compare Features, Integrations, Plugins, and Prices

melibo Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $60 p/m
Free Plan:Not Available
Free Trial: 30 days

Live Agent Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $12 p/m
Free Plan: Available
Free Trial: 30 days

melibo Details

Owned by
MakeIT Consulting GmbH & Co. KG
Year founded
2021
HQ Location
Frankfurt am Main, Germany
Website
melibo.de

Live Agent Details

Owned by
Live Agent
Year founded
2006
HQ Location
Bratislava, Slovakia
LinkedIn
Twitter

Live Agent Notable Customers

Airbus
Forbes
Nascar.

What is melibo?


The German customer service software company melibo combines Live Chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your Live Agents can focus on the really important inquiries.

What is Live Agent?


LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.

Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.

A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.

Agent Platform

melibo

Live Agent

Android

iOS

Linux

MacOS

Web App

Windows

Agent Tools

melibo

Live Agent

AI Assisted Flow

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

Email Scheduling

File Sharing

Internal Messaging

Internal Notes

Notifications Audio

Notifications Visual

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

melibo

Live Agent

Automated Custom Greeting

Canned Replies

Conversation Routing

FAQ

Hours of Operation

Knowledgebase

Pre Chat Form / Lead Generation

Scheduled Hours

Triggers

Channels

melibo

Live Agent

Email

Facebook Messenger

Instagram

Twitter

Viber

Website

WhatsApp

Customization

melibo

Live Agent

Animations

Avatar

Behaviour

Branding

Colors

Display Name and Title

Icon

Mobile Widget

Notification Settings

Position

Remove -Powered by-

Tagline

White label

Widget Size and Shape

Integrations

melibo

Live Agent

Agile CRM

Feederloop

GIPHY

Google Forms

Google Sheets

Hubspot

Intercom

Klaviyo

Mailchimp

ManyChat

PayPal

Pipedrive

Quriobot

Salesforce

Slack

Stripe

Trello

Twilio

Zapier

Plugins

melibo

Live Agent

BigCommerce

Blogger

Drupal

GoDaddy

Joomla

Magento

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webflow

Weebly

Wix

WooCommerce

Wordpress

Comparisons