View melibo profile
Chatbot Live Chat
Omnichannel Intuitive Chatbot Builder Automated Chatbot Training
View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration

melibo versus Chatra


Compare Features, Integrations, Plugins, and Prices

melibo Pricing Model

  • Feature Based
  • Seat Based
Starts from: $60 p/m
Free Plan:Not Available
Free Trial: 30 days

Chatra Pricing Model

  • Feature Based
  • Seat Based
Starts from: $17 p/m
Free Plan: Available
Free Trial: 10 days

melibo Details

Owned by
MakeIT Consulting GmbH & Co. KG
Year founded
2021
HQ Location
Frankfurt am Main, Germany
Website
melibo.de

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

What is melibo?


melibo combines Live Chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your Live Agents can focus on the really important inquiries.

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with their personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self published book and guides section on the website to help you improve your customer relation game.

Integrations with popular platforms like Wordpress and Shopify are free, Others, like Facebook, Instagram, Slack, Help Scout, and email integration are only included in the paid plans.

Chatra offers a free plan for a single seat. The features are limited but that is to be expected for a free plan. Their paid plans start at $21 per seat per month. Free 10 day trials are available for the paid plans, which is useful to test all features before purchasing.

Agent Platform

melibo

Chatra

Android

Email Inbox

iOS

Linux

MacOS

Web App

Windows

Agent Tools

melibo

Chatra

AI Assisted Flow

Canned Replies

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

Email Scheduling

File Sharing

Internal Notes

Message Status

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

melibo

Chatra

Automated Custom Greeting

Canned Replies

FAQ

Hours of Operation

Offline Ticket Form

Pre Chat Form

Pre Chat Form / Lead Generation

Scheduled Hours

Triggers

melibo Supported File Types

Chatra Supported File Types

Supported File Types

melibo

Chatra

.jpg

.pdf

.png

.webp

Widget Customization

melibo

Chatra

Avatar

Branding

Chatbox Size

Colors

Display Name and Title

Icon

Position

Profile Picture

Tagline

White label

Widget Size and Shape

Integrations

melibo

Chatra

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

melibo

Chatra

BigCommerce

Ecwid

Magento

Shopify

Webflow

Wix

WooCommerce

Wordpress

Connectivity

melibo

Chatra

Email

Facebook Messenger

Instagram

Website