View melibo profile
Chatbot Live Chat
Omnichannel Intuitive Chatbot Builder Automated Chatbot Training
View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS

melibo versus 3CX


Compare Features, Integrations, Plugins, and Prices

melibo Pricing Model

  • Feature Based
  • Seat Based
Starts from: $60 p/m
Free Plan:Not Available
Free Trial: 30 days

3CX Pricing Model

  • Feature Based
  • Seat Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

melibo Details

Owned by
MakeIT Consulting GmbH & Co. KG
Year founded
2021
HQ Location
Frankfurt am Main, Germany
Website
melibo.de

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

What is melibo?


The German customer service software company melibo combines Live Chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your Live Agents can focus on the really important inquiries.

What is 3CX?


3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

melibo Agent Platform

3CX Agent Platform

Agent Platform

melibo

3CX

Android

iOS

Linux

MacOS

Windows

Agent Tools

melibo

3CX

AI Assisted Flow

Canned Replies

Channel Switching

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Scheduling

File Sharing

Search

Ticketing

Visitor Page Tracking

Visitor Typing Preview

melibo Pre-chat Options

Pre-chat Options

melibo

3CX

Canned Replies

FAQ

Scheduled Hours

Channels

melibo

3CX

Email

Facebook Messenger

Phone Call

Website

WhatsApp

Customization

melibo

3CX

Avatar

Branding

Colors

Display Name and Title

Icon

Position

Tagline

White label

Widget Size and Shape

Plugins

melibo

3CX

Magento

Shopify

Webflow

Wix

WooCommerce

Wordpress