View LiveChat profile
Live Chat
Live Chat
View Trengo profile
Live Chat
WhatsApp Lead Generation

LiveChat versus Trengo


Compare Features, Integrations, Plugins, and Prices

LiveChat Pricing Model

  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

Trengo Pricing Model

  • Seat Based
Starts from: $22 p/m
Free Plan:Not Available
Free Trial: 14 days

LiveChat Details

Owned by
LiveChat
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Trengo Details

Owned by
Trengo
Year founded
2015
HQ Location
Utrecht, Netherlands
Website
trengo.com
LinkedIn
Twitter

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

Trengo Notable Customers

Nubikk
Rotterdam University
Toyota

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites.

As one of the largest providers they offer a large number of app integrations and customization possibilties, ranging from CRM to e-commerce and help-desk software.

Their cheapest plan starts at $16 per month for one agent. A lot of features, analytics, and plugins are paid options or only available in their more expensive plans. They don’t offer a free plan. However, a 14 days free trial is available.

LiveChat has a substantial customer base consisting of over 35,000 companies worldwide. Among their customers are titans of industry like Adobe, Atlassian, PayPal, and Unilever.

What is Trengo?


Trengo, a VC backed scale-up from the Netherlands has been growing at an impressive rate. They have been around since 2015.

Trengo describes their product as Smart Conversations Platform. A clever way to include their omnichannel chat products, combined with their automated chatbots, to man customer support channels for their customers.

Their platform is priced per agent, and the price per agent increases when more functionality or features are required.

The lowest price per agent is $15 and the minimum requirement is 2 agents to set up your account.

Notable customers of Trengo include Toyota, Nubikk and Rotterdam University

LiveChat Agent Platform

Trengo Agent Platform

Agent Platform

LiveChat

Trengo

Android

iOS

MacOS

Web App

LiveChat Agent Tools

Trengo Agent Tools

Agent Tools

LiveChat

Trengo

File Sharing

LiveChat Pre-chat Options

Trengo Pre-chat Options

Pre-chat Options

LiveChat

Trengo

Scheduled Hours

Connectivity

LiveChat

Trengo

Apple Business Chat

Email

Facebook Messenger

Google Assistant

Instagram

Telegram

Text Messaging (SMS)

Twitter

Website

Wechat

Whatsapp

Comparisons