View LiveChat profile
Live Chat
Live Chat Omnichannel Integrations
View SocialIntents profile
In-app Live Chat Live Chat
Live Chat Slack GPT

LiveChat versus SocialIntents


Compare Features, Integrations, Plugins, and Prices

LiveChat Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

SocialIntents Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $49 p/m
Free Plan:Not Available
Free Trial: 14 days

LiveChat Details

Owned by
LiveChat, Inc
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

SocialIntents Details

Owned by
SocialIntents
Year founded
2014
HQ Location
Georgia, United States
LinkedIn
Twitter

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

SocialIntents Notable Customers

No Data Available

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites. Much like Google, Limousine, and Xerox, their brand name has become a synonym for the product.

As one of the largest liver chat providers, they offer a large number of app integrations and customization possibilities, ranging from CRM to e-commerce and help desk software. LiveChat has a substantial customer base of more than 37,000 companies worldwide.

What is SocialIntents?


Social Intents offers a basic live chat widget that focuses on integrations with third parties.

Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.

Social Intents has also recently added ChatGPT integration in all their plans.

Social Intents doesn’t share any examples of its customer base.

Agent Platform

LiveChat

SocialIntents

Android

iOS

MacOS

Microsoft Teams

Slack

Website Dashboard

Windows

Agent Tools

LiveChat

SocialIntents

Audio Messages

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Message Filter

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Visual Notifications

Pre-chat Options

LiveChat

SocialIntents

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

FAQ

Instant Replies

Knowledgebase

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

LiveChat

SocialIntents

Apple Business Chat

Discord

Email

Facebook Messenger

Google Business Messages

Instagram

Line

Mobile In-app Chat

Telegram

Text Messaging (SMS)

Twitter

Viber

Website Chatwidget

Wechat

WhatsApp

Customization

LiveChat

SocialIntents

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Visitor Migrate to Mobile (QR)

Visitor Mutable Notification Sounds

Visitor Receive Chat Transcript

Visitor Request Human Agent

Widget Behaviour

Widget Position

Widget Size and Shape

Integrations

LiveChat

SocialIntents

Airtable

Calendly

Clearbit

Dialogflow

Dropbox

Feederloop

GIPHY

Google Ads

Google Drive

Google Meet

Google Sheets

Google Tag Manager

GPT

Hubspot

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Mollie Payments

PayPal

Pipedrive

ProProfs

Salesforce

Sendinblue

Slack

Stripe

TeamViewer

Trello

Tumblr

Twilio

Webhooks

Zapier

Zendesk

Zoho

Zoom

Plugins

LiveChat

SocialIntents

BigCommerce

Drupal

Ecwid

Jimdo

Joomla

Magento

OpenCart

Shopify

Squarespace

Unbounce

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

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