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Live Chat
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Live Chat
Live Chat

LiveChat versus Slaask


Compare Features, Integrations, Plugins, and Prices

LiveChat Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

Slaask Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 14 days

LiveChat Details

Owned by
LiveChat
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Slaask Details

Owned by
Slaask
Year founded
2015
HQ Location
San Francisco, US

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites.

As one of the largest providers they offer a large number of app integrations and customization possibilties, ranging from CRM to e-commerce and help-desk software.

Their cheapest plan starts at $16 per month for one agent. A lot of features, analytics, and plugins are paid options or only available in their more expensive plans. They don’t offer a free plan. However, a 14 days free trial is available.

LiveChat has a substantial customer base consisting of over 35,000 companies worldwide. Among their customers are titans of industry like Adobe, Atlassian, PayPal, and Unilever.

What is Slaask?


Slaask is THE customer service app for all Slack users.

Slaask is hyperspecialized and 100% Slack-based. It allows you and your company to unify all of your internal and external communication: interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack!

By allowing you to have your internal and external communication in the same place, tab-toggling is a thing of the past, no more time is wasted switching between different tools as everything happens in your Slack workspace. The best part? Completely transparent on the customer side.

We wrote an article that includes Slaask as one of the 6 best Slack Chat Providers in 2022.

Slaask’s features allow you to take care of all your customers’ needs: from our Marketplace to our Meetings feature, and not forgetting our powerful Conversation Flows feature which allows you to create specific paths for your customers to follow based on their needs. These flows can be either 100% automatic or a mix of automatic communication and human input, allowing you to filter incoming conversations and focus on the ones most important to your business.

Notable customers of Slaask include Cumul.io, Windoo, and Sky Rocket Development.

LiveChat Agent Platform

Slaask Agent Platform

Agent Platform

LiveChat

Slaask

Slack

Web App

Agent Tools

LiveChat

Slaask

Canned Replies

Channel Switching

Chat Transcripts

File Sharing

Mark as Spam

Search

Ticketing

Visitor Ban

LiveChat Pre-chat Options

Slaask Pre-chat Options

Pre-chat Options

LiveChat

Slaask

Canned Replies

Scheduled Hours

LiveChat Supported File Types

Slaask Supported File Types

Supported File Types

LiveChat

Slaask

.doc(x)

.jpg

.pdf

.png

Widget Customization

LiveChat

Slaask

Branding

Colors

Display Name and Title

Icon

Position

Profile Picture

Tagline

White label

LiveChat Integrations

Slaask Integrations

Integrations

LiveChat

Slaask

Google Tag Manager

Slack

Zapier

Plugins

LiveChat

Slaask

Facebook Marketplace

Shopify

Wordpress

Connectivity

LiveChat

Slaask

Apple Business Chat

Email

Facebook Messenger

Text Messaging (SMS)

Twitter

Website

Whatsapp

Comparisons