View LiveChat profile
Live Chat
Live Chat Omnichannel Integrations
View melibo profile
Chatbot Live Chat
Omnichannel Intuitive Chatbot Builder Automated Chatbot Training

LiveChat versus melibo


Compare Features, Integrations, Plugins, and Prices

LiveChat Pricing Model

  • Feature Based
  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

melibo Pricing Model

  • Feature Based
  • Seat Based
Starts from: $60 p/m
Free Plan:Not Available
Free Trial: 30 days

LiveChat Details

Owned by
LiveChat , Inc
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

melibo Details

Owned by
MakeIT Consulting GmbH & Co. KG
Year founded
2021
HQ Location
Frankfurt am Main, Germany
Website
melibo.de

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites. Much like Google, Limousine, and Xerox, their brand name has become a synonym for the product.

As one of the largest liver chat providers, they offer a large number of app integrations and customization possibilities, ranging from CRM to e-commerce and help desk software. LiveChat has a substantial customer base of more than 37,000 companies worldwide.

What is melibo?


The German customer service software company melibo combines Live Chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your Live Agents can focus on the really important inquiries.

Agent Platform

LiveChat

melibo

Android

iOS

Linux

MacOS

Slack

Web App

Windows

Agent Tools

LiveChat

melibo

AI Assisted Flow

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Scheduling

File Sharing

Tags

Ticketing

Visitor Ban

Visitor Geo IP Tracking

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

LiveChat

melibo

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

FAQ

Instant Replies

Knowledgebase

Pre Chat Form

Pre Chat Form / Lead Generation

Scheduled Hours

Channels

LiveChat

melibo

Apple Business Chat

Discord

Email

Facebook Messenger

Google Business Messages

Instagram

Line

Telegram

Text Messaging (SMS)

Twitter

Viber

Website

Wechat

WhatsApp

Customization

LiveChat

melibo

Avatar

Branding

Chatbox Size

Colors

Display Name and Title

Icon

Light and Dark Theme

Notification Settings

Position

Profile Picture

Tagline

User Migrate to Mobile (QR)

User Mutable notification sounds

User Receive Chat Transcript

White label

White Label (Remove -Powered by-)

Widget Size and Shape

Integrations

LiveChat

melibo

Calendly

Clearbit

Dropbox

Feederloop

GIPHY

Google Ads

Google Drive

Google Meet

Google Tag Manager

Hubspot

Jira

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Mollie Payments

PayPal

Pipedrive

ProProfs

Salesforce

Slack

Stripe

TeamViewer

Tumblr

Webhooks

Zapier

Zendesk

Zoho

Zoom

Plugins

LiveChat

melibo

BigCommerce

Drupal

Ecwid

Jimdo

Joomla

Magento

OpenCart

Shopify

Squarespace

Unbounce

Webflow

Weebly

Wix

WooCommerce

Wordpress

Comparisons