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Live Chat
Live Chat
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Help Desk Live Chat
Live Chat Omnichannel

LiveChat versus Live Agent


Compare Features, Integrations, Plugins, and Prices

LiveChat Pricing Model

  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

Live Agent Pricing Model

  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

LiveChat Details

Owned by
LiveChat
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Live Agent Details

Owned by
Live Agent
Year founded
2006
HQ Location
Bratislava, Slovakia
LinkedIn
Twitter

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

Live Agent Notable Customers

Airbus
Forbes
Nascar.

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites.

As one of the largest providers they offer a large number of app integrations and customization possibilties, ranging from CRM to e-commerce and help-desk software.

Their cheapest plan starts at $16 per month for one agent. A lot of features, analytics, and plugins are paid options or only available in their more expensive plans. They don’t offer a free plan. However, a 14 days free trial is available.

LiveChat has a substantial customer base consisting of over 35,000 companies worldwide. Among their customers are titans of industry like Adobe, Atlassian, PayPal, and Unilever.

What is Live Agent?


LiveAgent offers an all-in-one support helpdesk. What started out as a Slovakian software development company, turned into a hyper focussed customer service company because they couldn’t find any other software that had the functionality they thought was essential for customer support.

LiveChat Agent Platform

Live Agent Agent Platform

Agent Platform

LiveChat

Live Agent

Web App

LiveChat Agent Tools

Live Agent Agent Tools

Agent Tools

LiveChat

Live Agent

File Sharing

Connectivity

LiveChat

Live Agent

Apple Business Chat

Facebook Messenger

Instagram

Text Messaging (SMS)

Twitter

Viber

Website

Whatsapp

Comparisons