View LiveChat profile
Live Chat
Live Chat Omnichannel Integrations
View JivoChat profile
Audio Chat Chatbot Engagement Widget
Live Chat WhatsApp Omnichannel

LiveChat versus JivoChat


Compare Features, Integrations, Plugins, and Prices

LiveChat Pricing Model

  • Feature Based
  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

JivoChat Pricing Model

  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

LiveChat Details

Owned by
LiveChat, Inc
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

JivoChat Details

Owned by
JivoSite
Year founded
2012
HQ Location
Vitoria ES, Brazil

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

JivoChat Notable Customers

Coding Blocks
Ispring
Sennheiser

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites. Much like Google, Limousine, and Xerox, their brand name has become a synonym for the product.

As one of the largest liver chat providers, they offer a large number of app integrations and customization possibilities, ranging from CRM to e-commerce and help desk software. LiveChat has a substantial customer base of more than 37,000 companies worldwide.

What is JivoChat?


JivoChat is an omnichannel communication platform that has more than 270K active users around the globe. Their platform integrates with popular services like WordPress, Squarespace, and Shopify.

JivoChat offers 11 channels like Instagram, Telegram, and WhatsApp to connect with customers. The chat is rich in features with an AI chatbot, video chat, and translation for 90+ languages.

Agent Platform

LiveChat

JivoChat

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

LiveChat

JivoChat

Audio Messages

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Status

Chat Transcripts

Chat Transfer

Co-browsing

Contacts Export

Custom Visitor Permissions

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Knowledgebase

Internal Messaging

Internal Notes

Keyboard Shortcuts

Mark as Spam

Message Filter

Notifications Audio

Notifications Visual

Reminders

Search

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

LiveChat

JivoChat

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Instant Replies

Knowledgebase

Offline Form

Operation Hours Schedule

Pre Chat Form

Quick Replies

Triggers

Channels

LiveChat

JivoChat

Apple Business Chat

Discord

Email

Facebook Messenger

Google Business Messages

Instagram

Line

Phone Call

Telegram

Text Messaging (SMS)

Twitter

Viber

Website Chatwidget

Wechat

WhatsApp

Customization

LiveChat

JivoChat

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Fonts

Light and Dark Themes

Notification Settings

Notification Sound

Real Time Customization

Remove -Powered by-

Visitor Migrate to Mobile (QR)

Visitor Mutable Notification Sounds

Visitor Receive Chat Transcript

Visitor Request Human Agent

Widget Mobile

Widget Position

Widget Size and Shape

Integrations

LiveChat

JivoChat

Agile CRM

Calendly

Clearbit

Dialogflow

Dropbox

Feederloop

GIPHY

Google Ads

Google Drive

Google Meet

Google Sheets

Google Tag Manager

Google Translate

Hubspot

Jira

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Mollie Payments

PayPal

Pipedrive

ProProfs

Salesforce

Sendinblue

Slack

Stripe

TeamViewer

Trello

Tumblr

Webhooks

Zapier

Zendesk

Zoho

Zoom

Plugins

LiveChat

JivoChat

BigCommerce

Blogger

Drupal

Dukaan

Ecwid

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Unbounce

Volusion

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons