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Live Chat
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LiveChat versus Gosquared


Compare Features, Integrations, Plugins, and Prices

LiveChat Pricing Model

  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

Gosquared Pricing Model

  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 7 days

LiveChat Details

Owned by
LiveChat
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Gosquared Details

Owned by
Go Squared Ltd.
Year founded
2006
HQ Location
London, United Kingdom
LinkedIn
Twitter

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

Gosquared Notable Customers

BYTA
FluidStack
inLinks

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites.

As one of the largest providers they offer a large number of app integrations and customization possibilties, ranging from CRM to e-commerce and help-desk software.

Their cheapest plan starts at $16 per month for one agent. A lot of features, analytics, and plugins are paid options or only available in their more expensive plans. They don’t offer a free plan. However, a 14 days free trial is available.

LiveChat has a substantial customer base consisting of over 35,000 companies worldwide. Among their customers are titans of industry like Adobe, Atlassian, PayPal, and Unilever.

What is Gosquared?


Gosquared, started in 2006, defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.

GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.

The prices of their plans for live chat are based on the number of seats. Additional subscriptions are available to add more advanced analytics or a team inbox.

All plans include a basic set of features, starting at $29 per month for 1 agent. It’s possible to subscribe to a 7 day free trial on all plans.

LiveChat Agent Platform

Gosquared Agent Platform

Agent Platform

LiveChat

Gosquared

Android

iOS

Web App

Agent Tools

LiveChat

Gosquared

File Sharing

Visitor Page Tracking

Gosquared Pre-chat Options

Pre-chat Options

LiveChat

Gosquared

Automated Custom Greeting

Pre Chat Form

LiveChat Plugins

Gosquared Plugins

Plugins

LiveChat

Gosquared

Wordpress

Connectivity

LiveChat

Gosquared

Apple Business Chat

Email

Facebook Messenger

Text Messaging (SMS)

Website

Whatsapp

Comparisons