View LiveChat profile
Live Chat
Live Chat Omnichannel Integrations
View Drift profile
Chatbot Conversational AI Live Chat
Meeting Scheduling A/B Testing Integrations

LiveChat versus Drift


Compare Features, Integrations, Plugins, and Prices

LiveChat Pricing Model

  • Feature Based
  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

Drift Pricing Model

  • Feature Based
  • Seat Based
Starts from: $2500 p/m
Free Plan:Not Available
Free Trial: Unknown

LiveChat Details

Owned by
LiveChat, Inc
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Drift Details

Owned by
Drift
Year founded
2015
HQ Location
Boston MA, United States
Website
drift.com
LinkedIn
Twitter

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites. Much like Google, Limousine, and Xerox, their brand name has become a synonym for the product.

As one of the largest liver chat providers, they offer a large number of app integrations and customization possibilities, ranging from CRM to e-commerce and help desk software. LiveChat has a substantial customer base of more than 37,000 companies worldwide.

What is Drift?


Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.

Agent Platform

LiveChat

Drift

Android

iOS

MacOS

Slack

Website Dashboard

Windows

Agent Tools

LiveChat

Drift

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Meeting Scheduling

Tags

Ticketing

Visitor Ban

Visitor Geo IP Tracking

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

LiveChat

Drift

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

FAQ

Instant Replies

Knowledgebase

Message Routing

Operation Hours Schedule

Pre Chat Form

Channels

LiveChat

Drift

Apple Business Chat

Discord

Email

Facebook Messenger

Google Business Messages

Instagram

Line

Telegram

Text Messaging (SMS)

Twitter

Viber

Website Chatwidget

Wechat

WhatsApp

Zoom

Customization

LiveChat

Drift

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Visitor Migrate to Mobile (QR)

Visitor Mutable Notification Sounds

Visitor Receive Chat Transcript

Widget Position

Widget Size and Shape

Integrations

LiveChat

Drift

Calendly

Clearbit

Dropbox

Feederloop

Front

GIPHY

Google Ads

Google Drive

Google Meet

Google Sheets

Google Tag Manager

Hubspot

Jira

Mailchimp

Marketo

Microsoft Dynamics 365

Microsoft Teams

Mollie Payments

Okta

PayPal

Pipedrive

ProProfs

Salesforce

Slack

Stripe

TeamViewer

Tumblr

Webhooks

Zapier

Zendesk

Zoho

Zoom

Plugins

LiveChat

Drift

BigCommerce

Drupal

Ecwid

Jimdo

Joomla

Magento

OpenCart

Shopify

Squarespace

Unbounce

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons