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Live Agent versus Slaask


Compare Features, Integrations, Plugins, and Prices

Live Agent Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Slaask Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 14 days

Live Agent Details

Owned by
Live Agent
Year founded
2006
HQ Location
Bratislava, Slovakia
LinkedIn
Twitter

Slaask Details

Owned by
Slaask
Year founded
2015
HQ Location
San Francisco, US

Live Agent Notable Customers

Airbus
Forbes
Nascar.

What is Live Agent?


LiveAgent offers an all-in-one support helpdesk. What started out as a Slovakian software development company, turned into a hyper focussed customer service company because they couldn’t find any other software that had the functionality they thought was essential for customer support.

Customers of LiveAgent include Airbus, Forbes and Nascar.

What is Slaask?


Slaask is THE customer service app for all Slack users.

Slaask is hyperspecialized and 100% Slack-based. It allows you and your company to unify all of your internal and external communication: interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack!

By allowing you to have your internal and external communication in the same place, tab-toggling is a thing of the past, no more time is wasted switching between different tools as everything happens in your Slack workspace. The best part? Completely transparent on the customer side.

We wrote an article that includes Slaask as one of the 6 best Slack Chat Providers in 2022.

Slaask’s features allow you to take care of all your customers’ needs: from our Marketplace to our Meetings feature, and not forgetting our powerful Conversation Flows feature which allows you to create specific paths for your customers to follow based on their needs. These flows can be either 100% automatic or a mix of automatic communication and human input, allowing you to filter incoming conversations and focus on the ones most important to your business.

Notable customers of Slaask include Cumul.io, Windoo, and Sky Rocket Development.

Live Agent Agent Platform

Slaask Agent Platform

Agent Platform

Live Agent

Slaask

Slack

Web App

Agent Tools

Live Agent

Slaask

Canned Replies

Channel Switching

Chat Transcripts

File Sharing

Mark as Spam

Search

Ticketing

Visitor Ban

Live Agent Pre-chat Options

Slaask Pre-chat Options

Pre-chat Options

Live Agent

Slaask

Canned Replies

Scheduled Hours

Live Agent Supported File Types

Slaask Supported File Types

Supported File Types

Live Agent

Slaask

.doc(x)

.jpg

.pdf

.png

Widget Customization

Live Agent

Slaask

Branding

Colors

Display Name and Title

Icon

Position

Profile Picture

Tagline

White label

Live Agent Integrations

Slaask Integrations

Integrations

Live Agent

Slaask

Google Tag Manager

Slack

Zapier

Plugins

Live Agent

Slaask

Facebook Marketplace

Shopify

Wordpress

Connectivity

Live Agent

Slaask

Email

Facebook Messenger

Instagram

Twitter

Viber

Website

Comparisons