View Live Agent profile
Live Chat
Live Chat
View Hubspot profile
Help Desk Live Chat
CRM Live Chat

Live Agent versus Hubspot


Compare Features, Integrations, Plugins, and Prices

Live Agent Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Hubspot Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $50 p/m
Free Plan: Available
Free Trial: 14 days

Live Agent Details

Owned by
Live Agent
Year founded
2006
HQ Location
Bratislava, Slovakia
LinkedIn
Twitter

Hubspot Details

Owned by
Hubspot
Year founded
2006
HQ Location
Cambridge MA, United States
LinkedIn
Twitter

Live Agent Notable Customers

Airbus
Forbes
Nascar.

Hubspot Notable Customers

Stella
Trello
Zoom

What is Live Agent?


LiveAgent offers an all-in-one support helpdesk. What started out as a Slovakian software development company, turned into a hyper focussed customer service company because they couldn’t find any other software that had the functionality they thought was essential for customer support.

Customers of LiveAgent include Airbus, Forbes and Nascar.

What is Hubspot?


Hubspot has a wide range of tools and products for inbound marketing, sales, and customer service. They offer 5 Hubs for each respective suite.

The idea for Hubspot was conceived in 2004 by two graduate students at MIT who saw the need for a more helpful, less interruptive, customer service platform. Nowadays, Hubspot can be seen as one of Salesforce’s main competitors.

Hubspot’s products and plans are sorted into Hubs for Marketing, Sales, Customer Service, CMS, and Operations. You can combine the Hubs to create your own bundle or choose the complete Hubspot suite. Their Live Chat is included in the free tools of the Service Hub. This suite also includes the free features of their CRM Hub.

In 2017 Hubspot acquired a company named Motion.ai, a company purely focused on creating the best chatbots. Motion.ai is now known as Hubspot’s Chatbot Builder, in their CRM hub.

The Service Hub has integration options for more than 50 apps, most of them paid.

Free plans, with limited functionality for most tools, are available for all Hubs for an unlimited number of agents. The paid plans for the Service Hub start at $18 per month for 2 agents to use the included paid tools and features.

Hubspot has over 140,000 customers in 120+ countries.

Live Agent Agent Platform

Hubspot Agent Platform

Agent Platform

Live Agent

Hubspot

Web App

Agent Tools

Live Agent

Hubspot

Channel Switching

File Sharing

Ticketing

Live Agent Pre-chat Options

Hubspot Pre-chat Options

Pre-chat Options

Live Agent

Hubspot

Canned Replies

Live Agent Widget Customization

Hubspot Widget Customization

Widget Customization

Live Agent

Hubspot

Colors

Display Name and Title

Icon

Tagline

Live Agent Plugins

Hubspot Plugins

Plugins

Live Agent

Hubspot

Wordpress

Connectivity

Live Agent

Hubspot

Email

Facebook Messenger

Instagram

Twitter

Viber

Website

Comparisons