View Live Agent profile
Call Center Live Chat Video Chat
Omnichannel CRM Multi Language
View Futy profile
Chatbot Engagement Widget Live Chat
Lead Generation WhatsApp Dedicated Widgets

Live Agent versus Futy


Compare Features, Integrations, Plugins, and Prices

Live Agent Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $12 p/m
Free Plan: Available
Free Trial: 30 days

Futy Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $17.5 p/m
Free Plan: Available
Free Trial: 14 days

Live Agent Details

Owned by
Live Agent
Year founded
2006
HQ Location
Bratislava, Slovakia
LinkedIn
Twitter

Futy Details

Owned by
Futy B.V.
Year founded
2020
HQ Location
Utrecht, Netherlands
Website
futy.io

Live Agent Notable Customers

Airbus
Forbes
Nascar.

What is Live Agent?


LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.

Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.

A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.

What is Futy?


Futy is a Dutch provider that mostly targets the local market but has options for English or multilingual widgets. Their website is only available in Dutch, though.

With the Futy Dynamic Lead generation chatbots, your website visitors can be converted into Leads in a user-friendly manner, for example via email, WhatsApp, telephone, or video call. The excellent analytics integration will help you keep track.

You can choose from 15+ templates with different buttons and combine specific functionalities to display on pages of choice, however, it suits your needs. The widgets can contain links to multiple channels and contact forms like a call back request, planning a video call with Calendly, or requesting a quotation.

Agent Platform

Live Agent

Futy

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Live Agent

Futy

Canned Replies

Chat History

Chat Transfer

Contacts Export

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Messaging

Internal Notes

Meeting Scheduling

Notifications Audio

Notifications Visual

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Live Agent

Futy

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Live Agent

Futy

Email

Facebook Messenger

Instagram

Phone Call

Telegram

Twitter

Viber

Website Chatwidget

WhatsApp

Customization

Live Agent

Futy

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Visitor Notification Counter

Widget Animation

Widget Behaviour

Widget Mobile

Widget Position

Widget Size and Shape

Integrations

Live Agent

Futy

Agile CRM

Calendly

Feederloop

GIPHY

Google Ads

Google Forms

Google Meet

Google Sheets

Google Tag Manager

Hubspot

Intercom

Klaviyo

Mailchimp

ManyChat

Microsoft Teams

PayPal

Pipedrive

Quriobot

Salesforce

Slack

Stripe

Tawk.to

Trello

Twilio

Zapier

Plugins

Live Agent

Futy

BigCommerce

Blogger

Drupal

GoDaddy

Jimdo

Joomla

Lightspeed

Magento

OpenCart

Phoenix

Prestashop

Shopify

Squarespace

Unbounce

Volusion

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons