View Live Agent profile
Call Center Live Chat Video Chat
Omnichannel CRM Multi Language
View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration

Live Agent versus Chatra


Compare Features, Integrations, Plugins, and Prices

Live Agent Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $12 p/m
Free Plan: Available
Free Trial: 30 days

Chatra Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $21 p/m
Free Plan: Available
Free Trial: 10 days

Live Agent Details

Owned by
Live Agent
Year founded
2006
HQ Location
Bratislava, Slovakia
LinkedIn
Twitter

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

Live Agent Notable Customers

Airbus
Forbes
Nascar.

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

What is Live Agent?


LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.

Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.

A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.

Agent Platform

Live Agent

Chatra

Android

Email Inbox

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Live Agent

Chatra

AI Assisted Flow

Canned Replies

Chat History

Chat Status

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Messaging

Internal Notes

Notifications Audio

Notifications Visual

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Live Agent

Chatra

Automated Custom Greeting

Canned Replies

Conversation Routing

Knowledgebase

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Live Agent

Chatra

Email

Facebook Messenger

Instagram

Twitter

Viber

Website Chatwidget

WhatsApp

Customization

Live Agent

Chatra

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Widget Animation

Widget Behaviour

Widget Mobile

Widget Position

Widget Size and Shape

Integrations

Live Agent

Chatra

Agile CRM

Feederloop

GIPHY

Google Forms

Google Sheets

Help Scout

Hubspot

Intercom

Klaviyo

Mailchimp

ManyChat

Median Screenshare

PayPal

Pipedrive

Quriobot

Salesforce

Slack

Stripe

Trello

Twilio

Upscope Co-browsing

Webhooks

Zapier

Plugins

Live Agent

Chatra

BigCommerce

Blogger

Drupal

Ecwid

GoDaddy

Joomla

Magento

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons