Kommunicate versus Feederloop

Kommunicate is a world-class customer support automation platform with a strong focus on helping businesses deliver personalized experiences through a powerful Live Chat platform.

Using the platform, any business can create a totally customized chat widget which can be easily integrated with mobile apps built on native and hybrid frameworks, websites and tablets.

The solution is equally preferred by growing start-ups and enterprises for its simple and intuitive user interface that comes wrapped over a powerful conversational AI.

There’s a full access 30-Day trial available in the platform post which, a monthly or yearly plan can be purchased as per the requirement.

The Feederloop chat widget provides seamless video, audio and screen sharing calls straight from your website.

Feederloop was founded in 2021 with the goal of going beyond traditional text based chat widgets by providing a complete audio / visual call experience while keeping customers engaged on your website.

Feederloop provides a rich feature set including:

• Audio or video chat.
• In call or anonymous screen sharing.
• Intelligent call routing to agents and teams.
• Customers can leave voice messages when agents are unavailable.
• Replays allow your team to watch screen share sessions retroactively.
• Can be used as a stand alone widget or as an Intercom App (with more app store integrations coming soon).

Feederloop shines in the areas of customer support, onboarding and sales by creating a seamless real-time audio / visual communication channel between companies and their customers.