JivoChat versus Tawk.to

JivoChat integrates with most popular services like WordPress, Shopify, Instagram, and Telegram. The chat is rich in features like an AI chatbot, videochat, and translation for 90+ languages.

They have as simple pricing scheme consisting of two plans: Basic and Professional. The Basic version, which includes 5 agents, is free. The Professional version costs $19 per agent per month anually, and has a free 14 day trial.

JivoChat is trusted by more than 280,000 companies, including Coding Blocks, Hooray Studios, and Škoda.

Tawk.To is different. It offers the full app for free. Yes, there is no bullsh*t, a free chat widget.

Tawk.to is the centipede among the chatwidget providers. They offer many features and add-ons. Their Agent software runs on mobile phones as well ask native desktop applications.

The level of supoort on Tawk.to’s website is excellent, especially considering the app is free. For most questions the Help Center will cover you and you can find extensive documentation and code snippets for developers who want to leverage Tawk.to’s JavaScript API and Webhooks.

Free comes often at the price of performance, although this is not necessarily noticeable when top-notch developers integrate the widget.

The few paid add-ons are Video + Voice Chat for $29 per month and to remove the “Powered by tawk.to” branding. The white label will set you back $19 per month.

Tawk.to also has Chat Agents for hire to man your chat for $1 per hour. You can try this service for 7 days for free.