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JivoChat versus Tawk.to


Compare Features, Integrations, Plugins, and Prices

JivoChat Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Tawk.to Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

JivoChat Details

Owned by
JivoChat
Year founded
2012
HQ Location
Wilmington DE, United States
LinkedIn
Twitter

Tawk.to Details

Owned by
Tawk.to
Year founded
2010
HQ Location
Nevada, United States
Website
tawk.to
LinkedIn
Twitter

JivoChat Notable Customers

Coding Blocks
Hooray Studios
Škoda

Tawk.to Notable Customers

Adidas
Chevrolet
Dominos Pizza

What is JivoChat?


JivoChat integrates with most popular services like WordPress, Shopify, Instagram, and Telegram. The chat is rich in features like an AI chatbot, videochat, and translation for 90+ languages.

They have as simple pricing scheme consisting of two plans: Basic and Professional. The Basic version, which includes 5 agents, is free. The Professional version costs $19 per agent per month anually, and has a free 14 day trial.

JivoChat is trusted by more than 280,000 companies, including Coding Blocks, Hooray Studios, and Škoda.

What is Tawk.to?


Tawk.To is different. It offers the full app for free. Yes, there is no bullsh*t, a free chat widget.

Tawk.to is the centipede among the chatwidget providers. They offer many features and add-ons. Their Agent software runs on mobile phones as well ask native desktop applications.

The level of supoort on Tawk.to’s website is excellent, especially considering the app is free. For most questions the Help Center will cover you and you can find extensive documentation and code snippets for developers who want to leverage Tawk.to’s JavaScript API and Webhooks.

Free comes often at the price of performance, although this is not necessarily noticeable when top-notch developers integrate the widget.

The few paid add-ons are Video + Voice Chat for $29 per month and to remove the “Powered by tawk.to” branding. The white label will set you back $19 per month.

Tawk.to also has Chat Agents for hire to man your chat for $1 per hour. You can try this service for 7 days for free.

JivoChat Agent Platform

Tawk.to Agent Platform

Agent Platform

JivoChat

Tawk.to

Android

iOS

MacOS

Web App

Windows

Agent Tools

JivoChat

Tawk.to

Canned Replies

Chat History

Contacts Export

File Sharing

Group Messaging

Internal Messaging

Message Filter

Notifications Visual

Screen Sharing

Search

Tags

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Pre-chat Options

JivoChat

Tawk.to

Agent Status

Custom Greeting

Hours of Operation

Pre Chat Form

Triggers

Widget Customization

JivoChat

Tawk.to

Behaviour

Colors

Mobile Widget

Notification Settings

Position

Widget Size and Shape

JivoChat Integrations

Tawk.to Integrations

Integrations

JivoChat

Tawk.to

Cayzu Help Desk

Webhooks

Zapier

Plugins

JivoChat

Tawk.to

Cloudflare

Drupal

Joomla

Squarespace

Weebly

Wix

Wordpress

Connectivity

JivoChat

Tawk.to

Apple Business Chat

Facebook Messenger

Instagram

Website

Comparisons