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Live Chat
Live Chat
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Engagement Widget
Product Cards Contact Form FAQ

JivoChat versus OpenWidget


Compare Features, Integrations, Plugins, and Prices

JivoChat Pricing Model

  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

OpenWidget Pricing Model

  • Seat Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

JivoChat Details

Owned by
JivoChat
Year founded
2012
HQ Location
Wilmington DE, United States
LinkedIn
Twitter

OpenWidget Details

Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

JivoChat Notable Customers

Coding Blocks
Hooray Studios
Škoda

OpenWidget Notable Customers

Printawave

What is JivoChat?


JivoChat integrates with most popular services like WordPress, Shopify, Instagram, and Telegram. The chat is rich in features like an AI chatbot, videochat, and translation for 90+ languages.

They have as simple pricing scheme consisting of two plans: Basic and Professional. The Basic version, which includes 5 agents, is free. The Professional version costs $19 per agent per month anually, and has a free 14 day trial.

JivoChat is trusted by more than 280,000 companies, including Coding Blocks, Hooray Studios, and Škoda.

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

JivoChat Agent Platform

OpenWidget Agent Platform

Agent Platform

JivoChat

OpenWidget

Email Inbox

Web App

JivoChat Agent Tools

OpenWidget Agent Tools

Agent Tools

JivoChat

OpenWidget

File Sharing

JivoChat Pre-chat Options

OpenWidget Pre-chat Options

Pre-chat Options

JivoChat

OpenWidget

Email Capture

Product Cards

Widget Customization

JivoChat

OpenWidget

Branding

Colors

Display Name and Title

Icon

Light and Dark Theme

Position

Connectivity

JivoChat

OpenWidget

Apple Business Chat

Email

Facebook Messenger

Instagram

Website

Comparisons