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CRM Live Chat

JivoChat versus Hubspot


Compare Features, Integrations, Plugins, and Prices

JivoChat Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Hubspot Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $50 p/m
Free Plan: Available
Free Trial: 14 days

JivoChat Details

Owned by
JivoChat
Year founded
2012
HQ Location
Wilmington DE, United States
LinkedIn
Twitter

Hubspot Details

Owned by
Hubspot
Year founded
2006
HQ Location
Cambridge MA, United States
LinkedIn
Twitter

JivoChat Notable Customers

Coding Blocks
Hooray Studios
Škoda

Hubspot Notable Customers

Stella
Trello
Zoom

What is JivoChat?


JivoChat integrates with most popular services like WordPress, Shopify, Instagram, and Telegram. The chat is rich in features like an AI chatbot, videochat, and translation for 90+ languages.

They have as simple pricing scheme consisting of two plans: Basic and Professional. The Basic version, which includes 5 agents, is free. The Professional version costs $19 per agent per month anually, and has a free 14 day trial.

JivoChat is trusted by more than 280,000 companies, including Coding Blocks, Hooray Studios, and Škoda.

What is Hubspot?


Hubspot has a wide range of tools and products for inbound marketing, sales, and customer service. They offer 5 Hubs for each respective suite.

The idea for Hubspot was conceived in 2004 by two graduate students at MIT who saw the need for a more helpful, less interruptive, customer service platform. Nowadays, Hubspot can be seen as one of Salesforce’s main competitors.

Hubspot’s products and plans are sorted into Hubs for Marketing, Sales, Customer Service, CMS, and Operations. You can combine the Hubs to create your own bundle or choose the complete Hubspot suite. Their Live Chat is included in the free tools of the Service Hub. This suite also includes the free features of their CRM Hub.

In 2017 Hubspot acquired a company named Motion.ai, a company purely focused on creating the best chatbots. Motion.ai is now known as Hubspot’s Chatbot Builder, in their CRM hub.

The Service Hub has integration options for more than 50 apps, most of them paid.

Free plans, with limited functionality for most tools, are available for all Hubs for an unlimited number of agents. The paid plans for the Service Hub start at $18 per month for 2 agents to use the included paid tools and features.

Hubspot has over 140,000 customers in 120+ countries.

JivoChat Agent Platform

Hubspot Agent Platform

Agent Platform

JivoChat

Hubspot

Web App

Agent Tools

JivoChat

Hubspot

Channel Switching

File Sharing

Ticketing

JivoChat Pre-chat Options

Hubspot Pre-chat Options

Pre-chat Options

JivoChat

Hubspot

Canned Replies

Widget Customization

JivoChat

Hubspot

Colors

Display Name and Title

Icon

Position

Tagline

JivoChat Plugins

Hubspot Plugins

Plugins

JivoChat

Hubspot

Wordpress

Connectivity

JivoChat

Hubspot

Apple Business Chat

Email

Facebook Messenger

Instagram

Website

Comparisons