JivoChat versus Chaport

JivoChat is an omnichannel communication platform that has more than 270K active users around the globe. Their platform integrates with popular services like WordPress, Squarespace, and Shopify.

JivoChat offers 11 channels like Instagram, Telegram, and WhatsApp to connect with customers. The chat is rich in features with an AI chatbot, video chat, and translation for 90+ languages.

JivoChat has a simple pricing scheme for Basic, Professional, and Enterprise plans. You pay per seat per month. There are no limitations on the number of conversations or domains where you can use it.

The Basic version, for up to 5 seats, is free. This plan comes with basic functionalities to provide first-line support on your website.

The Professional version costs $29 per seat per month for an monthly subscription. This plan includes a full suite of features, CRM, advanced analytics, and more integrations.

You can add modules for a monthly fee like phone and video calls. You can try JivoChat Professional for free in a 14 day trial.

Chaport is a US based chat provider with many options and features.

The Chaport chat widget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

Chaport has an feature-based and agent-based pricing model. The first two agent slots are included in the free plan.