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Live Chat
Live Chat
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Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS

JivoChat versus 3CX


Compare Features, Integrations, Plugins, and Prices

JivoChat Pricing Model

  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

3CX Pricing Model

  • Feature Based
  • Seat Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

JivoChat Details

Owned by
JivoChat
Year founded
2012
HQ Location
Wilmington DE, United States
LinkedIn
Twitter

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

JivoChat Notable Customers

Coding Blocks
Hooray Studios
Škoda

What is JivoChat?


JivoChat integrates with most popular services like WordPress, Shopify, Instagram, and Telegram. The chat is rich in features like an AI chatbot, videochat, and translation for 90+ languages.

They have as simple pricing scheme consisting of two plans: Basic and Professional. The Basic version, which includes 5 agents, is free. The Professional version costs $19 per agent per month anually, and has a free 14 day trial.

JivoChat is trusted by more than 280,000 companies, including Coding Blocks, Hooray Studios, and Škoda.

What is 3CX?


3CX is the developer of an open-standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

JivoChat Agent Platform

Agent Platform

JivoChat

3CX

Android

iOS

Linux

Web App

Windows

Agent Tools

JivoChat

3CX

Channel Switching

Chat Transcripts

File Sharing

Search

Ticketing

JivoChat Pre-chat Options

3CX Pre-chat Options

Pre-chat Options

JivoChat

3CX

Scheduled Hours

JivoChat Supported File Types

3CX Supported File Types

Supported File Types

JivoChat

3CX

Unknown

Widget Customization

JivoChat

3CX

Colors

Display Name and Title

Icon

Position

Connectivity

JivoChat

3CX

Apple Business Chat

Email

Facebook Messenger

Instagram

Phone Call

Website

Whatsapp