View Intercom profile
Chatbot In-app Live Chat Live Chat
Omnichannel Lead Generation Integrations
View Watermelon profile
Chatbot Conversational AI Live Chat
Team Inbox AI Automation Hub Live Chat

Intercom versus Watermelon


Compare Features, Integrations, Plugins, and Prices

Intercom Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $78 p/m
Free Plan:Not Available
Free Trial: 14 days

Watermelon Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $149 p/m
Free Plan: Available
Free Trial: 14 days

Intercom Details

Owned by
Intercom, Inc
Year founded
2011
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Watermelon Details

Owned by
Watermelon B.V.
Year founded
2016
HQ Location
Utrecht, Netherlands

Intercom Notable Customers

Amazon
Facebook
Shopify
Udemy

Watermelon Notable Customers

AFAS
Gaslicht.com
New York Pizza

What is Intercom?


Intercom has some of the world’s largest tech companies among its clients. As an industry-leading provider of live chat and in-app messaging, they have an impressive amount of features and an unrivaled level of customizability.

Intercom’s conversational support funnel is set up to efficiently filter support requests. Support tickets trickle through from proactive support to self-serve support via their knowledge base, to actual human support. Inbox automation can be set up to quickly prioritize tickets. Team efficiency and customer experience metrics are an integrated part of the platform.

Intercom leaves no matter to chance and knows that live chat needs to connect seamlessly with your existing software stack. For this purpose, an incredible number of integrations and apps in multiple categories can be found and installed through their app store.

What is Watermelon?


Watermelon is a Dutch no-code chatwidget platform.

They let you experience AI chatbot technology as never before. A GPT-4 supported communication tool to help your customers, empower your team and reduce your workload.

Their integrated conversation builder interface allows you to create advanced dialog sequences to automate your customer’s optimal flow into your organization.

Watermelon’s payment model is based on a platform fee that starts at $149 per month for a monthly subscription, a fixed price per chatbot, and a small charge ($0.07) per conversation.

Intercom Agent Platform

Watermelon Agent Platform

Agent Platform

Intercom

Watermelon

Android

iOS

MacOS

Web App

Windows

Agent Tools

Intercom

Watermelon

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

Contacts Export

Custom User Permissions

Customer Satisfaction Report

Customer Satisfaction Survey

Email Scheduling

File Sharing

Group Messaging

Internal Knowledgebase

Internal Messaging

Internal Notes

Keyboard Shortcuts

Language Detection

Mark as Spam

Message Filter

Message Status

Notifications Audio

Notifications Visual

Order Tracking

Real Time Translation

Search

Switch Phone Call to Chat

Tags

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

Intercom

Watermelon

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

FAQ

Hours of Operation

Knowledgebase

Pop Out Window

Pre Chat Form

Pre Chat Form / Lead Generation

Product Cards

Quick Replies

Response Expectation

Triggers

Channels

Intercom

Watermelon

Email

Facebook Messenger

Instagram

Text Messaging (SMS)

Twitter

Website

WhatsApp

Customization

Intercom

Watermelon

Animations

Avatar

Behaviour

Branding

Chatbox Size

Colors

Display Name and Title

Icon

Light and Dark Themes

Mobile Widget

Notification Counter

Notification Settings

Notification Sound

Position

Profile Picture

Real Time Customization

Remove -Powered by-

Tagline

Visitor Migrate to Mobile (QR)

Visitor Pop out Window

Visitor Request Human Agent

Widget Size and Shape

Integrations

Intercom

Watermelon

Calendly

Chatlayer.ai

Clearbit

Dialpad

Feederloop

Freshdesk

GitHub

Google Meet

Hubspot

Jira

Mailchimp

Marketo

Pipedream

Pipedrive

Quickchat AI

Salesforce

ServiceBell

Slack

Stripe

Webhooks

Zapier

Zendesk

Zoho

Plugins

Intercom

Watermelon

BigCommerce

Blogger

Bubble

Cardd

Cloudflare

Drupal

Dukaan

Ecwid

Facebook Marketplace

Ghost

GoDaddy

Jimdo

Joomla

Lightspeed

Magento

Moodle

OpenCart

Phoenix

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

Wordpress

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