Intercom versus Kommunicate

Intercom has some of the world’s largest tech companies among its clients. Intercom’s conversational support funnel is set up to efficiently filter support requests. Support tickets trickle through from proactive support to self-serve support via their knowledge base, to actual human support. Inbox automation can be set up to quickly prioritize tickets. Team efficiency and customer experience metrics are an integrated part of the platform.

Intercom has several pricing schemes, depending on your needs and the size of your company. Free trials are available. They require a credit card and for you to cancel your subscription in time which is a considerable downside.

A plethora of apps in multiple categories can be integrated in their messenger through their app store.

Customers of Intercom include Amazon, Facebook, Shopify and Udemy.

Kommunicate is a world-class customer support automation platform with a strong focus on helping businesses deliver personalized experiences through a powerful Live Chat platform.

Using the platform, any business can create a totally customized chat widget which can be easily integrated with mobile apps built on native and hybrid frameworks, websites and tablets.

The solution is equally preferred by growing start-ups and enterprises for its simple and intuitive user interface that comes wrapped over a powerful conversational AI.

There’s a full access 30-Day trial available in the platform post which, a monthly or yearly plan can be purchased as per the requirement.