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Intercom versus Kommunicate


Compare Features, Integrations, Plugins, and Prices

Intercom Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Visitor Based
Starts from: $78 p/m
Free Plan:Not Available
Free Trial: 14 days

Kommunicate Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Visitor Based
Starts from: $40 p/m
Free Plan:Not Available
Free Trial: 30 days

Intercom Details

Owned by
Intercom
Year founded
2011
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Kommunicate Details

Owned by
Kommunicate
Year founded
2020
HQ Location
Bangalore, India

Intercom Notable Customers

Amazon
Facebook
Shopify
Udemy

What is Intercom?


Intercom has some of the world’s largest tech companies among its clients. Intercom’s conversational support funnel is set up to efficiently filter support requests. Support tickets trickle through from proactive support to self-serve support via their knowledge base, to actual human support. Inbox automation can be set up to quickly prioritize tickets. Team efficiency and customer experience metrics are an integrated part of the platform.

Intercom has several pricing schemes, depending on your needs and the size of your company. Free trials are available. They require a credit card and for you to cancel your subscription in time which is a considerable downside.

A plethora of apps in multiple categories can be integrated in their messenger through their app store.

Customers of Intercom include Amazon, Facebook, Shopify and Udemy.

What is Kommunicate?


Kommunicate is a world-class customer support automation platform with a strong focus on helping businesses deliver personalized experiences through a powerful Live Chat platform.

Using the platform, any business can create a totally customized chat widget which can be easily integrated with mobile apps built on native and hybrid frameworks, websites and tablets.

The solution is equally preferred by growing start-ups and enterprises for its simple and intuitive user interface that comes wrapped over a powerful conversational AI.

There’s a full access 30-Day trial available in the platform post which, a monthly or yearly plan can be purchased as per the requirement.

Intercom Agent Platform

Kommunicate Agent Platform

Agent Platform

Intercom

Kommunicate

Web App

Agent Tools

Intercom

Kommunicate

Canned Replies

File Sharing

Search

Ticketing

Intercom Pre-chat Options

Kommunicate Pre-chat Options

Pre-chat Options

Intercom

Kommunicate

Scheduled Hours

Intercom Supported File Types

Kommunicate Supported File Types

Supported File Types

Intercom

Kommunicate

.doc(x)

.jpg

.pdf

.png

.webp

Widget Customization

Intercom

Kommunicate

Colors

Display Name and Title

Icon

Notification Settings

Position

Profile Picture

White label

Kommunicate Integrations

Integrations

Intercom

Kommunicate

Agile CRM

Pipedrive

Zapier

Zendesk

Plugins

Intercom

Kommunicate

BigCommerce

Dukaan

Joomla

Magento

Moodle

OpenCart

Shopify

Squarespace

Wordpress

Connectivity

Intercom

Kommunicate

Facebook Messenger

Line

Telegram

Twitter

Website

Whatsapp

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