View Intercom profile
Chatbot In-app Live Chat Live Chat
Omnichannel Lead Generation Integrations
View Boei profile
Engagement Widget Live Chat
Lead Generation Contact Form

Intercom versus Boei


Compare Features, Integrations, Plugins, and Prices

Intercom Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
  • Visitor Based
Starts from: $78 p/m
Free Plan:Not Available
Free Trial: 14 days

Boei Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
  • Visitor Based
Starts from: $20 p/m
Free Plan: Available
Free Trial: 14 days

Intercom Details

Owned by
Intercom, Inc
Year founded
2011
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Boei Details

Owned by
Boei
Year founded
2020
HQ Location
Utrecht, Netherlands
Website
boei.help
LinkedIn

Intercom Notable Customers

Amazon
Facebook
Shopify
Udemy

Boei Notable Customers

Evybuy
Moda Claus
Productlift

What is Intercom?


Intercom has some of the world’s largest tech companies among its clients. As an industry-leading provider of live chat and in-app messaging, they have an impressive amount of features and an unrivaled level of customizability.

Intercom’s conversational support funnel is set up to efficiently filter support requests. Support tickets trickle through from proactive support to self-serve support via their knowledge base, to actual human support. Inbox automation can be set up to quickly prioritize tickets. Team efficiency and customer experience metrics are an integrated part of the platform.

Intercom leaves no matter to chance and knows that live chat needs to connect seamlessly with your existing software stack. For this purpose, an incredible number of integrations and apps in multiple categories can be found and installed through their app store.

Intercom has several pricing schemes depending on your needs. The different solutions target support, engagement, or conversion. The available features in each plan depend on the goals you have set out. Add-ons are available to expand your plan if necessary.

There is a slimmed-down plan for eligible Startups from $78 per month for a monthly subscription. Although their products are polished and user-friendly, Intercom is not suited for all businesses. Even at entry-level the Intercom messenger will set you back a hefty dime. It goes without saying, Intercom specializes in tailored solutions at Enterprise level.

Free trials are available, though it requires entering your credit card information. You will get billed if you don’t cancel your subscription in time. This is a considerable downside and a bit of an archaic practice in our opinion.

What is Boei?


Boei is a Dutch one man company founded in 2021. Their main focus is turning website visitors into leads. When someone makes contact through Boei they automatically become a lead. Leads can then be ansewered in another app or in the official apps (e.g. WhatsApp).

Boei aims to serve as the frontend for customers to contact you, offering many integrations and plugins with that specific goal in mind. You can communicate through other platforms from a single button on your website.

Boei has a free plan for two communication channels on your website, limited to 50 conversations per month for 1 agent. Their paid plans start at $8 per month with Essentials, which includes all their communication channels, and is limited to 1000 conversations per month for 1 agent.

  • Pro starts at $20 per month.

  • Agency starts at $75 per month.

  • All plans have a 14 day free trial.

Intercom Agent Platform

Boei Agent Platform

Agent Platform

Intercom

Boei

Android

iOS

Web App

Agent Tools

Intercom

Boei

AI Assisted Flow

Canned Replies

Chat History

Chat Rating

Contacts Export

Customer Satisfaction Report

Customer Satisfaction Survey

Email Scheduling

File Sharing

Group Messaging

Internal Notes

Keyboard Shortcuts

Mark as Spam

Message Status

Notifications Audio

Notifications Visual

Order Tracking

Switch Phone Call to Chat

Tags

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Information

Pre-chat Options

Intercom

Boei

Agent Status

Canned Replies

Conversation Routing

Email Capture

Hours of Operation

Product Cards

Response Expectation

Scheduled Hours

Triggers

Channels

Intercom

Boei

Discord

Email

Facebook Messenger

Instagram

Line

Signal

Skype

Slack

Snapchat

Telegram

Text Messaging (SMS)

Twitter

Viber

Website

Wechat

WhatsApp

Customization

Intercom

Boei

Avatar

Behaviour

Branding

Chatbox Size

Colors

Icon

Light and Dark Themes

Mobile Widget

Position

Profile Picture

Remove -Powered by-

Tagline

User Migrate to Mobile (QR)

White label

Widget Size and Shape

Integrations

Intercom

Boei

Botstar

Calendly

Chatlayer.ai

Clearbit

Continually

Crisp

Dialpad

Drift

Feederloop

Freshdesk

Froged

GitHub

Google Meet

Hubspot

Intercom

Jira

JivoChat

Live Agent

Mailchimp

Marketo

Pipedream

Pipedrive

Quickchat AI

Quriobot

Salesforce

ServiceBell

Slack

Stripe

Tawk.to

Webhooks

Zapier

Zendesk

Zoho

Plugins

Intercom

Boei

Cardd

Ghost

Jimdo

Joomla

OpenCart

Shopify

Squarespace

Webflow

Wix

WooCommerce

Wordpress

Comparisons