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Chatbot Live Chat Managed Live Chat
Contact Form Omnichannel Team Inbox
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Live Chat Managed Live Chat
Live Chat

HybridChat versus Tawk.to


Compare Features, Integrations, Plugins, and Prices

HybridChat Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Tawk.to Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

Tawk.to Details

Owned by
Tawk.to
Year founded
2010
HQ Location
Nevada, United States
Website
tawk.to
LinkedIn
Twitter

HybridChat Notable Customers

Ford
Janssen Pharma
Target

Tawk.to Notable Customers

Adidas
Chevrolet
Dominos Pizza

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .

What is Tawk.to?


Tawk.To is different. It offers the full app for free. Yes, there is no bullsh*t, a free chat widget.

Tawk.to is the centipede among the chatwidget providers. They offer many features and add-ons. Their Agent software runs on mobile phones as well ask native desktop applications.

The level of supoort on Tawk.to’s website is excellent, especially considering the app is free. For most questions the Help Center will cover you and you can find extensive documentation and code snippets for developers who want to leverage Tawk.to’s JavaScript API and Webhooks.

Free comes often at the price of performance, although this is not necessarily noticeable when top-notch developers integrate the widget.

The few paid add-ons are Video + Voice Chat for $29 per month and to remove the “Powered by tawk.to” branding. The white label will set you back $19 per month.

Tawk.to also has Chat Agents for hire to man your chat for $1 per hour. You can try this service for 7 days for free.

Agent Platform

HybridChat

Tawk.to

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

HybridChat

Tawk.to

AI Assisted Flow

Canned Replies

Chat History

Chat Transcripts

Contacts Export

File Sharing

Group Messaging

Internal Messaging

Meeting Scheduling

Message Filter

Notifications Visual

Screen Sharing

Search

Tags

Ticketing

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Pre-chat Options

HybridChat

Tawk.to

Agent Status

Canned Replies

Custom Greeting

Pre Chat Form

Triggers

Channels

HybridChat

Tawk.to

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

Website Chatwidget

WhatsApp

Customization

HybridChat

Tawk.to

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Behaviour

Widget Mobile

Widget Position

Widget Size and Shape

HybridChat Integrations

Tawk.to Integrations

Integrations

HybridChat

Tawk.to

Cayzu Help Desk

Webhooks

Zapier

Plugins

HybridChat

Tawk.to

BigCommerce

Blogger

Cloudflare

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons