View HybridChat profile
Chatbot Live Chat Managed Live Chat
Contact Form Omnichannel Team Inbox
View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ

HybridChat versus OpenWidget


Compare Features, Integrations, Plugins, and Prices

HybridChat Pricing Model

  • Conversation Based
  • Feature Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

OpenWidget Pricing Model

  • Conversation Based
  • Feature Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

OpenWidget Details

Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

HybridChat Notable Customers

Ford
Janssen Pharma
Target

OpenWidget Notable Customers

Printawave

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

Agent Platform

HybridChat

OpenWidget

Android

Email Inbox

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

HybridChat

OpenWidget

AI Assisted Flow

Canned Replies

Chat Transcripts

File Sharing

Meeting Scheduling

Search

Ticketing

HybridChat Pre-chat Options

OpenWidget Pre-chat Options

Pre-chat Options

HybridChat

OpenWidget

Canned Replies

Email Capture

Product Cards

Channels

HybridChat

OpenWidget

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

WhatsApp

Customization

HybridChat

OpenWidget

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

HybridChat Integrations

OpenWidget Integrations

Integrations

HybridChat

OpenWidget

Webhooks

Zapier

Plugins

HybridChat

OpenWidget

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons