View HybridChat profile
Chatbot Live Chat Managed Live Chat
Contact Form Omnichannel Team Inbox
View melibo profile
Chatbot Conversational AI Live Chat
Omnichannel Intuitive Chatbot Builder Automated Chatbot Training

HybridChat versus melibo


Compare Features, Integrations, Plugins, and Prices

HybridChat Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

melibo Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $60 p/m
Free Plan:Not Available
Free Trial: 30 days

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

melibo Details

Owned by
MakeIT Consulting GmbH & Co. KG
Year founded
2021
HQ Location
Frankfurt am Main, Germany
Website
melibo.de

HybridChat Notable Customers

Ford
Janssen Pharma
Target

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .

What is melibo?


The German chatbot company melibo combines live chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your agents can focus on more critical and complex inquiries.

melibo’s primary focus still seems to be on the German market but they are shifting to a more international approach with the addition of an English version of their website. The chatbot’s learning can be done in multiple languages through DeepL Translator. The chatbot on their website only speaks German, though. 750

Agent Platform

HybridChat

melibo

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

HybridChat

melibo

AI Assisted Flow

Canned Replies

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Scheduling

File Sharing

Meeting Scheduling

Search

Ticketing

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

HybridChat

melibo

Canned Replies

FAQ

Operation Hours Schedule

Channels

HybridChat

melibo

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

Website Chatwidget

WhatsApp

Customization

HybridChat

melibo

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

Widget Size and Shape

Integrations

HybridChat

melibo

Hubspot

Pipedrive

Webhooks

Zapier

Zendesk

Plugins

HybridChat

melibo

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons