View HybridChat profile
Live Chat
Contact Form
View LiveChat profile
Live Chat
Live Chat

HybridChat versus LiveChat


Compare Features, Integrations, Plugins, and Prices

HybridChat Pricing Model

  • Conversation Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

LiveChat Pricing Model

  • Conversation Based
  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

LiveChat Details

Owned by
LiveChat
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

HybridChat Notable Customers

Ford
Janssen Pharma
Target

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omni-channel shared inbox (Whatsapp, Facebook, LiveChat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Notable customers of Hybridchat include Ford, Janssen Pharma, and Target.

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites.

As one of the largest providers they offer a large number of app integrations and customization possibilties, ranging from CRM to e-commerce and help-desk software.

Their cheapest plan starts at $16 per month for one agent. A lot of features, analytics, and plugins are paid options or only available in their more expensive plans. They don’t offer a free plan. However, a 14 days free trial is available.

LiveChat has a substantial customer base consisting of over 35,000 companies worldwide. Among their customers are titans of industry like Adobe, Atlassian, PayPal, and Unilever.

HybridChat Agent Platform

Agent Platform

HybridChat

LiveChat

Android

iOS

Linux

MacOS

Web App

Windows

Agent Tools

HybridChat

LiveChat

AI Assisted Flow

Canned Replies

Chat Transcripts

File Sharing

Search

Ticketing

HybridChat Pre-chat Options

LiveChat Pre-chat Options

Pre-chat Options

HybridChat

LiveChat

Canned Replies

HybridChat Supported File Types

LiveChat Supported File Types

Supported File Types

HybridChat

LiveChat

.doc(x)

.jpg

.pdf

.png

Widget Customization

HybridChat

LiveChat

Branding

Colors

Display Name and Title

Icon

Notification Settings

Position

Profile Picture

Tagline

White label

HybridChat Integrations

LiveChat Integrations

Integrations

HybridChat

LiveChat

Slack

Zapier

Plugins

HybridChat

LiveChat

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

Wordpress

Connectivity

HybridChat

LiveChat

Apple Business Chat

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

Website

Whatsapp

Comparisons