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HybridChat versus Live Agent


Compare Features, Integrations, Plugins, and Prices

HybridChat Pricing Model

  • Conversation Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Live Agent Pricing Model

  • Conversation Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

Live Agent Details

Owned by
Live Agent
Year founded
2006
HQ Location
Bratislava, Slovakia
LinkedIn
Twitter

HybridChat Notable Customers

Ford
Janssen Pharma
Target

Live Agent Notable Customers

Airbus
Forbes
Nascar.

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omni-channel shared inbox (Whatsapp, Facebook, LiveChat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Notable customers of Hybridchat include Ford, Janssen Pharma, and Target.

What is Live Agent?


LiveAgent offers an all-in-one support helpdesk. What started out as a Slovakian software development company, turned into a hyper focussed customer service company because they couldn’t find any other software that had the functionality they thought was essential for customer support.

Customers of LiveAgent include Airbus, Forbes and Nascar.

HybridChat Agent Platform

Live Agent Agent Platform

Agent Platform

HybridChat

Live Agent

Android

iOS

Linux

MacOS

Web App

Windows

Agent Tools

HybridChat

Live Agent

AI Assisted Flow

Canned Replies

Chat Transcripts

File Sharing

Search

Ticketing

HybridChat Pre-chat Options

Live Agent Pre-chat Options

Pre-chat Options

HybridChat

Live Agent

Canned Replies

HybridChat Supported File Types

Live Agent Supported File Types

Supported File Types

HybridChat

Live Agent

.doc(x)

.jpg

.pdf

.png

Widget Customization

HybridChat

Live Agent

Branding

Colors

Display Name and Title

Icon

Notification Settings

Position

Profile Picture

Tagline

White label

HybridChat Integrations

Live Agent Integrations

Integrations

HybridChat

Live Agent

Slack

Zapier

Plugins

HybridChat

Live Agent

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

Wordpress

Connectivity

HybridChat

Live Agent

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

Twitter

Viber

Website

Whatsapp

Comparisons