View HybridChat profile
Chatbot Live Chat Managed Live Chat
Contact Form Omnichannel Team Inbox
View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management

HybridChat versus Gorgias


Compare Features, Integrations, Plugins, and Prices

HybridChat Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

HybridChat Notable Customers

Ford
Janssen Pharma
Target

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.

Agent Platform

HybridChat

Gorgias

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

HybridChat

Gorgias

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Meeting Scheduling

Order Tracking

Search

Ticketing

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

HybridChat

Gorgias

Agent Status

Canned Replies

Email Capture

FAQ

Message Routing

Offline Form

Product Cards

Quick Replies

Triggers

Channels

HybridChat

Gorgias

Email

Facebook Messenger

Google Assistant

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

HybridChat

Gorgias

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

Integrations

HybridChat

Gorgias

Ada

Klaviyo

Postscript

Recharge

Webhooks

Yotpo

Zapier

Plugins

HybridChat

Gorgias

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons