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Multi Language Lead Generation

HybridChat versus Formilla


Compare Features, Integrations, Plugins, and Prices

HybridChat Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $24.99 p/m
Free Plan: Available
Free Trial: 15 days

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

HybridChat Notable Customers

Ford
Janssen Pharma
Target

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omni-channel shared inbox (Whatsapp, Facebook, LiveChat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Notable customers of Hybridchat include Ford, Janssen Pharma, and Target.

What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to backup or outsource your customer service and let Formilla handle your chats by their highly-trained live chat agents. Managed Live Chat starts at $69.00 per month for up to 10 chats.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

Formilla’s plans start a $24.99 per month. All paid plans have 2 seats (they call it agents) included, extra seats can be added for an additional fee. They have a free plan for small businesses with up to 30 chats per month and 1 seat. A 15 day free trial is available.

HybridChat Agent Platform

Formilla Agent Platform

Agent Platform

HybridChat

Formilla

Android

iOS

Linux

MacOS

Web App

Windows

Agent Tools

HybridChat

Formilla

AI Assisted Flow

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

File Sharing

Search

Ticketing

Visitor Information

Visitor Page Tracking

Pre-chat Options

HybridChat

Formilla

Automated Custom Greeting

Canned Replies

Email Capture

Hours of Operation

Pre Chat Form / Lead Generation

Triggers

HybridChat Supported File Types

Formilla Supported File Types

Supported File Types

HybridChat

Formilla

.doc(x)

.jpg

.pdf

.png

Widget Customization

HybridChat

Formilla

Branding

Colors

CSS Widget Editing

Display Name and Title

Fonts

Icon

Notification Settings

Position

Profile Picture

Tagline

White label

HybridChat Integrations

Formilla Integrations

Integrations

HybridChat

Formilla

Slack

Zapier

Plugins

HybridChat

Formilla

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

Wordpress

Connectivity

HybridChat

Formilla

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

Website

Whatsapp

Comparisons