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Contact Form
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Chatbot Live Chat
Live Chat Messenger Integration

HybridChat versus Chatra


Compare Features, Integrations, Plugins, and Prices

HybridChat Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Chatra Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17 p/m
Free Plan: Available
Free Trial: 10 days

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

HybridChat Notable Customers

Ford
Janssen Pharma
Target

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omni-channel shared inbox (Whatsapp, Facebook, LiveChat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Notable customers of Hybridchat include Ford, Janssen Pharma, and Target.

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with their personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self published book and guides section on the website to help you improve your customer relation game.

Integrations with popular platforms like Wordpress and Shopify are free, Others, like Facebook, Instagram, Slack, Help Scout, and email integration are only included in the paid plans.

Chatra offers a free plan for a single seat. The features are limited but that is to be expected for a free plan. Their paid plans start at $21 per seat per month. Free 10 day trials are available for the paid plans, which is useful to test all features before purchasing.

Agent Platform

HybridChat

Chatra

Android

Email Inbox

iOS

Linux

MacOS

Web App

Windows

Agent Tools

HybridChat

Chatra

AI Assisted Flow

Canned Replies

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Message Status

Search

Ticketing

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

HybridChat

Chatra

Automated Custom Greeting

Canned Replies

Hours of Operation

Offline Ticket Form

Pre Chat Form

Pre Chat Form / Lead Generation

Triggers

HybridChat Supported File Types

Chatra Supported File Types

Supported File Types

HybridChat

Chatra

.doc(x)

.jpg

.pdf

.png

Widget Customization

HybridChat

Chatra

Branding

Chatbox Size

Colors

Display Name and Title

Icon

Notification Settings

Position

Profile Picture

Tagline

White label

Widget Size and Shape

Integrations

HybridChat

Chatra

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

HybridChat

Chatra

BigCommerce

Blogger

Drupal

Ecwid

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

Wordpress

Connectivity

HybridChat

Chatra

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

Website

Whatsapp

Comparisons