View Hubspot profile
Help Desk Live Chat
CRM Live Chat
View Trengo profile
Live Chat
WhatsApp Lead Generation

Hubspot versus Trengo


Compare Features, Integrations, Plugins, and Prices

Hubspot Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $50 p/m
Free Plan: Available
Free Trial: 14 days

Trengo Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $22 p/m
Free Plan:Not Available
Free Trial: 14 days

Hubspot Details

Owned by
Hubspot
Year founded
2006
HQ Location
Cambridge MA, United States
LinkedIn
Twitter

Trengo Details

Owned by
Trengo
Year founded
2015
HQ Location
Utrecht, Netherlands
Website
trengo.com
LinkedIn
Twitter

Hubspot Notable Customers

Stella
Trello
Zoom

Trengo Notable Customers

Nubikk
Rotterdam University
Toyota

What is Hubspot?


Hubspot has a wide range of tools and products for inbound marketing, sales, and customer service. They offer 5 Hubs for each respective suite.

The idea for Hubspot was conceived in 2004 by two graduate students at MIT who saw the need for a more helpful, less interruptive, customer service platform. Nowadays, Hubspot can be seen as one of Salesforce’s main competitors.

Hubspot’s products and plans are sorted into Hubs for Marketing, Sales, Customer Service, CMS, and Operations. You can combine the Hubs to create your own bundle or choose the complete Hubspot suite. Their Live Chat is included in the free tools of the Service Hub. This suite also includes the free features of their CRM Hub.

In 2017 Hubspot acquired a company named Motion.ai, a company purely focused on creating the best chatbots. Motion.ai is now known as Hubspot’s Chatbot Builder, in their CRM hub.

The Service Hub has integration options for more than 50 apps, most of them paid.

Free plans, with limited functionality for most tools, are available for all Hubs for an unlimited number of agents. The paid plans for the Service Hub start at $18 per month for 2 agents to use the included paid tools and features.

Hubspot has over 140,000 customers in 120+ countries.

What is Trengo?


Trengo, a VC backed scale-up from the Netherlands has been growing at an impressive rate. They have been around since 2015.

Trengo describes their product as Smart Conversations Platform. A clever way to include their omnichannel chat products, combined with their automated chatbots, to man customer support channels for their customers.

Their platform is priced per agent, and the price per agent increases when more functionality or features are required.

The lowest price per agent is $15 and the minimum requirement is 2 agents to set up your account.

Notable customers of Trengo include Toyota, Nubikk and Rotterdam University

Hubspot Agent Platform

Trengo Agent Platform

Agent Platform

Hubspot

Trengo

Android

iOS

MacOS

Web App

Agent Tools

Hubspot

Trengo

Channel Switching

File Sharing

Ticketing

Hubspot Pre-chat Options

Trengo Pre-chat Options

Pre-chat Options

Hubspot

Trengo

Canned Replies

Scheduled Hours

Hubspot Widget Customization

Widget Customization

Hubspot

Trengo

Colors

Display Name and Title

Icon

Tagline

Hubspot Plugins

Trengo Plugins

Plugins

Hubspot

Trengo

Wordpress

Connectivity

Hubspot

Trengo

Email

Facebook Messenger

Google Assistant

Instagram

Telegram

Text Messaging (SMS)

Twitter

Website

Wechat

Whatsapp

Comparisons