Hubspot versus Kommunicate

Hubspot has a wide range of tools and products for inbound marketing, sales, and customer service. They offer 5 Hubs for each respective suite.

The idea for Hubspot was conceived in 2004 by two graduate students at MIT who saw the need for a more helpful, less interruptive, customer service platform. Nowadays, Hubspot has over 140,000 customers in 120+ countries and can be seen as one of Salesforce’s main competitors.

Hubspot’s products and plans are sorted into Hubs for Marketing, Sales, Customer Service, CMS, and Operations. You can combine the Hubs to create your own bundle or choose the complete Hubspot suite. Their Live Chat is included in the Free Tools plan of the Service Hub. This suite also includes the free features of their CRM Hub.

In 2017 Hubspot acquired a company named Motion.ai, a company purely focused on creating the best chatbots. Motion.ai is now known as Hubspot’s Chatbot Builder and is included in their CRM hub.

The Service Hub has integration options for more than 50 apps, most of which incur an additional fee.

Kommunicate is a no-code, drag-and-drop chatbot platform for all business sizes. They can help companies to deliver personalized experiences with their live chat.

With Kommunicate, you can create fully customized chat widgets that can be easily integrated with mobile apps built on native and hybrid frameworks, websites, and tablets.

Its powerful NLP, with integrations with Zendesk, WhatsApp, Telegram, Messenger, Zapier, Google Analytics, and many more, makes it easy for you to use the same chatbot on different platforms. 

Kommunicate offers solutions for growing start-ups up to enterprises with their simple and intuitive user interface wrapped over a powerful conversational AI.