Hubspot versus Kommunicate

Hubspot has a wide range of tools and products for inbound marketing, sales, and customer service. They offer 5 Hubs for each respective suite.

The idea for Hubspot was conceived in 2004 by two graduate students at MIT who saw the need for a more helpful, less interruptive, customer service platform. Nowadays, Hubspot can be seen as one of Salesforce’s main competitors.

Hubspot’s products and plans are sorted into Hubs for Marketing, Sales, Customer Service, CMS, and Operations. You can combine the Hubs to create your own bundle or choose the complete Hubspot suite. Their Live Chat is included in the free tools of the Service Hub. This suite also includes the free features of their CRM Hub.

In 2017 Hubspot acquired a company named Motion.ai, a company purely focused on creating the best chatbots. Motion.ai is now known as Hubspot’s Chatbot Builder, in their CRM hub.

The Service Hub has integration options for more than 50 apps, most of them paid.

Free plans, with limited functionality for most tools, are available for all Hubs for an unlimited number of agents. The paid plans for the Service Hub start at $18 per month for 2 agents to use the included paid tools and features.

Hubspot has over 140,000 customers in 120+ countries.

Kommunicate is a world-class customer support automation platform with a strong focus on helping businesses deliver personalized experiences through a powerful Live Chat platform.

Using the platform, any business can create a totally customized chat widget which can be easily integrated with mobile apps built on native and hybrid frameworks, websites and tablets.

The solution is equally preferred by growing start-ups and enterprises for its simple and intuitive user interface that comes wrapped over a powerful conversational AI.

There’s a full access 30-Day trial available in the platform post which, a monthly or yearly plan can be purchased as per the requirement.