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Help Desk Live Chat
CRM Live Chat
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Chatbot Conversational AI Live Chat
Meeting Scheduling A/B Testing Integrations

Hubspot versus Drift


Compare Features, Integrations, Plugins, and Prices

Hubspot Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $50 p/m
Free Plan: Available
Free Trial: 14 days

Drift Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $2500 p/m
Free Plan:Not Available
Free Trial: Unknown

Hubspot Details

Owned by
Hubspot
Year founded
2006
HQ Location
Cambridge MA, United States
LinkedIn
Twitter

Drift Details

Owned by
Drift
Year founded
2015
HQ Location
Boston MA, United States
Website
drift.com
LinkedIn
Twitter

Hubspot Notable Customers

Stella
Trello
Zoom

What is Hubspot?


Hubspot has a wide range of tools and products for inbound marketing, sales, and customer service. They offer 5 Hubs for each respective suite.

The idea for Hubspot was conceived in 2004 by two graduate students at MIT who saw the need for a more helpful, less interruptive, customer service platform. Nowadays, Hubspot has over 140,000 customers in 120+ countries and can be seen as one of Salesforce’s main competitors.

Hubspot’s products and plans are sorted into Hubs for Marketing, Sales, Customer Service, CMS, and Operations. You can combine the Hubs to create your own bundle or choose the complete Hubspot suite. Their Live Chat is included in the Free Tools plan of the Service Hub. This suite also includes the free features of their CRM Hub.

In 2017 Hubspot acquired a company named Motion.ai, a company purely focused on creating the best chatbots. Motion.ai is now known as Hubspot’s Chatbot Builder and is included in their CRM hub.

The Service Hub has integration options for more than 50 apps, most of which incur an additional fee.

What is Drift?


Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.

Agent Platform

Hubspot

Drift

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Hubspot

Drift

Canned Replies

Channel Switching

Chat Rating

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Meeting Scheduling

Ticketing

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Hubspot

Drift

Canned Replies

Custom Greeting

Instant Replies

Message Routing

Channels

Hubspot

Drift

Email

Facebook Messenger

Website Chatwidget

Zoom

Customization

Hubspot

Drift

Colors

Display Name and Title

Logo

Tagline / Description

Integrations

Hubspot

Drift

Clearbit

Feederloop

Front

Front

Google Meet

Google Sheets

Hubspot

Marketo

Microsoft Dynamics 365

Microsoft Teams

Okta

Salesforce

Slack

Webhooks

Zapier

Zendesk

Zoom

Hubspot Plugins

Drift Plugins

Plugins

Hubspot

Drift

WordPress

Comparisons