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HelpScout versus Gosquared


Compare Features, Integrations, Plugins, and Prices

HelpScout Pricing Model

  • Seat Based
Starts from: $25 p/m
Free Plan:Not Available
Free Trial: 15 days

Gosquared Pricing Model

  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 7 days

HelpScout Details

Owned by
HelpScout
Year founded
2011
HQ Location
Boston MA, United States
LinkedIn
Twitter

Gosquared Details

Owned by
Go Squared Ltd.
Year founded
2006
HQ Location
London, United Kingdom
LinkedIn
Twitter

HelpScout Notable Customers

GrowSurf
Springboard
Zapier

Gosquared Notable Customers

BYTA
FluidStack
inLinks

What is HelpScout?


Help Scout is an all-in-one support service with live-chat being one of it’s many features.

Founded in 2011, Help Scout has been a promotor of the fully remote companies long before it reached mainstream popularity mid 2020. Help Scout is also a certified B-Corp.

With over 12.000 customers, they are certainly one of the bigger players in the support-desk space.

Notable customers of Help Scout include GrowSurf, Springboard and Zapier

What is Gosquared?


Gosquared, started in 2006, defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.

GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.

The prices of their plans for live chat are based on the number of seats. Additional subscriptions are available to add more advanced analytics or a team inbox.

All plans include a basic set of features, starting at $29 per month for 1 agent. It’s possible to subscribe to a 7 day free trial on all plans.

HelpScout Agent Platform

Gosquared Agent Platform

Agent Platform

HelpScout

Gosquared

Android

iOS

Slack

Web App

Agent Tools

HelpScout

Gosquared

File Sharing

Visitor Page Tracking

HelpScout Pre-chat Options

Gosquared Pre-chat Options

Pre-chat Options

HelpScout

Gosquared

Automated Custom Greeting

Pre Chat Form

Plugins

HelpScout

Gosquared

Facebook Marketplace

Wordpress

HelpScout Connectivity

Gosquared Connectivity

Connectivity

HelpScout

Gosquared

Email

Website

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