View Gosquared profile
In-app Live Chat Live Chat
Live Translation Live Chat Lead Generation
View Userlike profile
Live Chat
Live Chat Messenger Integration AI Automation Hub

Gosquared versus Userlike


Compare Features, Integrations, Plugins, and Prices

Gosquared Pricing Model

  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 7 days

Userlike Pricing Model

  • Feature Based
  • Seat Based
Starts from: $100 p/m
Free Plan: Available
Free Trial: 14 days

Gosquared Details

Owned by
Go Squared Ltd.
Year founded
2006
HQ Location
London, United Kingdom
LinkedIn
Twitter

Userlike Details

Owned by
Userlike
Year founded
2011
HQ Location
Cologne, Germany

Gosquared Notable Customers

BYTA
FluidStack
inLinks

Userlike Notable Customers

Toyota, Nivea

What is Gosquared?


Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.

GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.

What is Userlike?


Userlike is the leading software for live chat and customer messaging in Germany. It’s a unified messaging solution that lets companies receive messages from different channels like website chat WhatsApp, Facebook Messenger, SMS, and more in one central inbox. From here, all customer messages can be processed with professional service features such as message templates, live translations, and file sharing.

The software has a powerful website messenger that companies can integrate into their website and let customers choose to either have a conversation in real-time or continue it later - just like their favorite messaging apps. For complex inquiries or product demos, agents can switch from a chat to a browser-based video call and, if necessary, share their screen. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen customer relationships.

To automate customer service you can create self-learning chatbots, FAQ pages, and contact forms with Userlike’s AI Automation Hub. It is connected to an AI knowledge base and learns independently over time.

Data protection has always been a top priority at Userlike. All data is stored securely on German servers making Userlike a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Userlike guarantees data protection and security for your customers, your employees, and your company as a whole. Userlike is suitable for all company sizes because the software is flexible and adapts to your needs and goals.

Customers of Userlike include Toyota and Nivea.

Agent Platform

Gosquared

Userlike

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Gosquared

Userlike

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

File Sharing

Internal Notes

Language Detection

Mark as Spam

Search

Team Inbox

Ticketing

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

Gosquared

Userlike

Canned Replies

Custom Greeting

Knowledgebase

Operation Hours Schedule

Pre Chat Form

Channels

Gosquared

Userlike

Email

Facebook Messenger

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

Gosquared

Userlike

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Widget Animation

Widget Position

Integrations

Gosquared

Userlike

Calendly

Google Tag Manager

Intercom

Mailchimp

Tumblr

Webhooks

Zapier

Zendesk

Plugins

Gosquared

Userlike

BigCommerce

Drupal

Jimdo

Joomla

Magento

OpenCart

Prestashop

Shopify

Squarespace

Wix

WordPress

Comparisons