View Gosquared profile
In-app Live Chat Live Chat
Live Translation Live Chat Lead Generation
View Olark profile
Chatbot Live Chat
Lead Generation Accessibility Live Translation

Gosquared versus Olark


Compare Features, Integrations, Plugins, and Prices

Gosquared Pricing Model

  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 7 days

Olark Pricing Model

  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Gosquared Details

Owned by
Go Squared Ltd.
Year founded
2006
HQ Location
London, United Kingdom
LinkedIn
Twitter

Olark Details

Owned by
Olark
Year founded
2008
HQ Location
Ann Arbor MI, United States
Website
olark.com
LinkedIn
Twitter

Gosquared Notable Customers

BYTA
FluidStack
inLinks

Olark Notable Customers

Lush Cosmetics
Pfizer
Yoga Ed

What is Gosquared?


Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.

GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.

What is Olark?


Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.

Olark is committed to developing accessible software and is actively testing improvements in assistive technologies. It’s awesome to see a provider care about this often-overlooked aspect of customer service.

Besides live chat, Olark also markets as a customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.

To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.

Gosquared Agent Platform

Olark Agent Platform

Agent Platform

Gosquared

Olark

Android

iOS

Website Dashboard

Agent Tools

Gosquared

Olark

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Language Detection

Mark as Spam

Notifications Audio

Notifications Visual

Search

Tags

Team Inbox

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Gosquared

Olark

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Knowledgebase

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Gosquared Channels

Channels

Gosquared

Olark

Email

Website Chatwidget

Customization

Gosquared

Olark

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Widget Animation

Widget Position

Widget Size and Shape

Integrations

Gosquared

Olark

Calendly

Google Meet

Google Tag Manager

Help Scout

Hubspot

Intercom

Mailchimp

Salesforce

Slack

Tumblr

Webhooks

Zapier

Zendesk

Zoom

Plugins

Gosquared

Olark

BigCommerce

Drupal

Joomla

Magento

OpenCart

Prestashop

Squarespace

Webflow

Wix

WooCommerce

WordPress

Comparisons