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Gosquared versus Intercom


Compare Features, Integrations, Plugins, and Prices

Gosquared Pricing Model

  • Seat Based
  • Visitor Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 7 days

Intercom Pricing Model

  • Seat Based
  • Visitor Based
Starts from: $78 p/m
Free Plan:Not Available
Free Trial: 14 days

Gosquared Details

Owned by
Go Squared Ltd.
Year founded
2006
HQ Location
London, United Kingdom
LinkedIn
Twitter

Intercom Details

Owned by
Intercom
Year founded
2011
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Gosquared Notable Customers

BYTA
FluidStack
inLinks

Intercom Notable Customers

Amazon
Facebook
Shopify
Udemy

What is Gosquared?


Gosquared, started in 2006, defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.

GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.

The prices of their plans for live chat are based on the number of seats. Additional subscriptions are available to add more advanced analytics or a team inbox.

All plans include a basic set of features, starting at $29 per month for 1 agent. It’s possible to subscribe to a 7 day free trial on all plans.

What is Intercom?


Intercom has some of the world’s largest tech companies among its clients. Intercom’s conversational support funnel is set up to efficiently filter support requests. Support tickets trickle through from proactive support to self-serve support via their knowledge base, to actual human support. Inbox automation can be set up to quickly prioritize tickets. Team efficiency and customer experience metrics are an integrated part of the platform.

Intercom has several pricing schemes, depending on your needs and the size of your company. Free trials are available. They require a credit card and for you to cancel your subscription in time which is a considerable downside.

A plethora of apps in multiple categories can be integrated in their messenger through their app store.

Customers of Intercom include Amazon, Facebook, Shopify and Udemy.

Gosquared Agent Platform

Intercom Agent Platform

Agent Platform

Gosquared

Intercom

Android

iOS

Web App

Agent Tools

Gosquared

Intercom

File Sharing

Visitor Page Tracking

Gosquared Pre-chat Options

Pre-chat Options

Gosquared

Intercom

Automated Custom Greeting

Pre Chat Form

Gosquared Plugins

Intercom Plugins

Plugins

Gosquared

Intercom

Joomla

OpenCart

Wordpress

Connectivity

Gosquared

Intercom

Email

Facebook Messenger

Twitter

Website

Whatsapp

Comparisons